"My order never arrived despite my repeated attempts to contact your company. "
"Web site was very easy to navigate and the selection of cards was terrific! Very happy with cards that I purchased."
"The card is really cute and came very quickly."
"I was very happy with all the cards I choice and the service I received from Greeting Card Universe. The quality and customer service was top notch. "
"Arrived prompt no problems and in perfect condition "
"User friendly website with nice cards and quick delivery."
"Great Product with Fast Delivery------Many Thanks"
"I am extremely satisfied with the cards and the delivery was quick."
"We ordered on 8 November and to date order has not be delivered. Very disappointed especially as your website advertises next day dispatch and orders normally received within a few days. Also confused about whether we are dealing with a UK or USA operation."
“Per our conversation I was able to track down your order through our UK printing facility and have it reshipped. We appreciate your patience and understanding. Please let me know if I may be of any other assistance to you.”
"This was my first experience ordering with this company. I'm very pleased with the quality of the card stock used as well as the photo's used on the front of the card. My only disappointment was that it seemed to take too long for my order to arrive. I took advantage of the option to personalize a card and have it mailed for me and that went very well so that is a great option! However -- a nice touch would be for me the purchaser to know when the card is sent out and/or estimated date of when the card will reach the individual ."
"Easy to customize an original, quality card, which was then delivered promptly. Excellent!"
"Card as excellent quality and met all my expectations."
"Excellent. Order arrived in good time. Couldn't be happier."
“I apologize for your order not arriving when you expected. As mentioned International orders may take 7-20 business days. Orders mailed to Australia usually do take a full two weeks. Please feel free to contact our customer support if you still have not received your order.”
"Very quick service and card exactly as ordered. Very satisfied."
"Overall an excellent experience "
A rep from Greeting Card Universe, gcu-support, has responded:
“I'm sorry to see your review as we did respond to every one of your emails. We also reordered your cards at no additional charge after they were marked as delivered and you said you did not receive them. I never heard back from you after my last email noting that your reorder was marked as delivered and asking if you received them. Please feel free to respond if you never received your cards as we are happy to be of assistance!
Kindest regards,
KC Steffensen
Customer Support”