"Here is how my first purchase went: I placed an order Dec. 19, 2020 and received it Jan. 15th, 2021 (27 days.) The cards were fine and allowed me to stay safely at home instead of shopping in person. However, one card was an age specific birthday card that needed to be sent on after my receiving it. The birthday was Jan. 11th. Tracking looks like it took 8 days until shipped and another 15 days to get here. I am disappointed. These are tough times for merchants, but I was hoping to have a better experience."
"Found the category of cards that I needed"
"I found just what I wanted and they got here in good time. "
"I ordered the card late and needed to use overnight mail service. Since it was for my mother's 92nd birthday I was relieved that arrived on time."
"East to out together and on time delivery."
"Ordered a card for a man turning 90 yrs old. It was perfect with a male lion. Came in enough time to mail it, depending upon what the post office did with it. Also had GREETING CARD UNIVERSE send a card to a friend. She loved it so much she framed it."
"I was very happy with my purchase. The prices on your website are great. I will definitely be back for more cards!"
"Easy shopping online and quick to get it out the door to me. The card was as nice in person as it look online."
"Will use again, great value, fast delivery."
"The cards I have purchased were very satisfactory. The designs and the wording in the cards were well done."
"It was easy to set up the card. It was sent to some one I rarely talk with. I did not think it appropriate to call just to see if the intended recipient received the card.
It was easy to re-visit the website and see the card I sent.
"
"Never received my items even though I got an email saying that they shipped. "
“We’re sorry for your late delivery. As you may have seen in the news, USPS has been completely overwhelmed and is running up to 3 weeks late on certain packages. The pandemic has caused unprecedented volumes this holiday season, in addition to cutting down on available workforce. All 3 major carriers stopped promising delivery dates this holiday season. If you wouldn't mind sending us an email at support@greetingcarduniverse.com with your order details we'd be more than happy to further assist. Thank you so much for your patience and understanding.
”
"Easily ordered and fast delivery."
"I ordered a birthday card for my twin grand daughters on December20th and paid for extra shipping for it to arrive on time for their birthday. I never got the card until Saturday, January 2nd. which was to late.
I ended up having to go to a card shop and buy a card.
Very disappointed and paid a lot money for nothing.
Barbara Pirkl"
“We’re sorry for your late delivery. As you may have seen in the news, USPS has been completely overwhelmed and is running up to 3 weeks late on certain packages. The pandemic has caused unprecedented volumes this holiday season, in addition to cutting down on available workforce. All 3 major carriers stopped promising delivery dates this holiday season. If you wouldn't mind sending us an email at support@greetingcarduniverse.com with your order details we'd be more than happy to further assist. Thank you so much for your patience and understanding.”
"Site was very user friendly. Nice choice of cards! The only thing I would have liked was a delivery confirmation. I had to ask on the sly whether or not they had received the card."
A rep from Greeting Card Universe, gcu-support, has responded:
“We’re sorry for your late delivery. As you may have seen in the news, USPS has been completely overwhelmed and is running up to 3 weeks late on certain packages. The pandemic has caused unprecedented volumes this holiday season, in addition to cutting down on available workforce. All 3 major carriers stopped promising delivery dates this holiday season. If you wouldn't mind sending us an email at support@greetingcarduniverse.com with your order details we'd be more than happy to further assist. Thank you so much for your patience and understanding.
”