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Verified
5/5

2024-11-02

Great Customer Service

"Wow! After poor customer service at the last three dealerships I’ve dealt with, Gregg Young Toyota and specifically parts manager Stephen Bowman went above and beyond to provide superior customer service.
What makes this even more remarkable is the fact I wasn’t in store and buying a car. I was in another state making an online parts purchase.
My tracking number wasn’t tracking, so I emailed the parts department and within minutes I had a functional tracking number which allowed me to be home when parts arrived.
They could have said tough luck, but instead treated me like I was buying a $70k truck.
I will shop here again. My only regret is I’m two hours away and won’t be able to make a vehicle purchase due to logistics.
Highly recommend.
"