ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
4.17/5
Shipping & packaging:
0.00/5
Customer service:
4.38/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-12-17

TRD Pro Rims

"Great price and customer service. "


Rep reply posted 2024-12-17
A rep from Gresham Toyota, Reviewer2111958821, has responded:

“ We're glad to hear that you found great value in our TRD Pro Rims and that our customer service met your expectations. Your satisfaction means the world to us, and we can't wait to help you again in the future!”


Verified
5/5

2024-12-17

Customer experience

"Ordered parts on line to be picked up at Gresham, arrived ahead of schedule and parts person was excellent when we came to pick up. Great customer service."


Verified
5/5

2024-12-10

Spare parts for my Toyota 2005

"Reasonable price compares to the other Toyota dealers (NE Portland)."


Rep reply posted 2024-12-10
A rep from Gresham Toyota, Reviewer2111958821, has responded:

“Thank you so much for your fantastic review! We're glad to hear that you found our spare parts for your 2005 Toyota at a reasonable price compared to other dealers in NE Portland. We always strive to provide the best value and quality for our customers, and your feedback truly makes our day! We look forward to serving you again!”


Verified
5/5

2024-12-05

Great service from both Parts and Service departments

"Great service from both Parts and Service departments! Can heartily recommend."


Rep reply posted 2024-12-05
A rep from Gresham Toyota, Reviewer2111958821, has responded:

“Thank you so much for your fantastic review! We are glad to hear that you had such a positive experience with both our Parts and Service departments. Your recommendation means the world to us, and we can’t wait to assist you again in the future!”


Verified
2/5

2024-12-04

Unprofessional

"Rushed off the phone when calling to ask about a part. "


Rep reply posted 2024-12-05
A rep from Gresham Toyota, Reviewer2111958821, has responded:

“I'm sorry to hear about your experience. It’s important to us that every customer feels valued and receives the attention they deserve. Your feedback about the call quality is concerning, and I assure you it will be addressed with our team to prevent this from happening in the future. If you need assistance with the part you inquired about, please feel free to reach out again, and we’ll make sure to provide the help you need.”


Verified
5/5

2024-12-03

Fast and great parts!

"I ordered during the Black Friday sale and saved a lot of money. I bought some oil and filters and spark plugs, very good price and counter guy was quick to help. I really appreciate the sale going on, thank you Gresham Toyota!"


Rep reply posted 2024-12-05
A rep from Gresham Toyota, Reviewer2111958821, has responded:

“We're thrilled to hear about your fantastic experience during our Black Friday sale! It's awesome that you were able to snag such great deals on oil, filters, and spark plugs. Our team is always here to provide quick and helpful service, and we're so glad our counter guy could assist you. Thank you for your kind words and for choosing Gresham Toyota! Enjoy your savings and safe driving!”


Verified
5/5

2024-11-25

Fast shipping!

"I received my order next day.
Thank you!
"


Rep reply posted 2024-12-05
A rep from Gresham Toyota, Reviewer2111958821, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you received your order the very next day—fast shipping is what we aim for! Your support means a lot to us. We can't wait to serve you again!”


Verified
5/5

2024-11-08

Great seller

"Will do business with them again. Parts were shipped on time at a competitive price. "


Rep reply posted 2024-11-09
A rep from Gresham Toyota, Reviewer2111958821, has responded:

“Thank you so much for your fantastic review! We're glad to hear that you had a great experience with us and that the parts arrived on time and at a competitive price. Your trust means the world to us, and we can’t wait to welcome you back for your next purchase!”


Verified
5/5

2024-11-07

Pleasure to do business with!

"Purchased some parts for my Tacoma and everything from placing the order to delivery was excellent!"


Rep reply posted 2024-11-07
A rep from Gresham Toyota, Reviewer2111958821, has responded:

“We're thrilled to hear about your fantastic experience with us! It's wonderful to know that your order process for Tacoma parts was seamless and met your expectations. Thank you for choosing Gresham Toyota—we appreciate your business and look forward to serving you again!”


Verified
5/5

2024-11-06

Lowest price online

"I’m constantly searching for the best prices online and Gresham Toyota parts definitely had it. The order process was simple and shipping was delivered within days of purchase. I recommended the site to all my online forum group friends and all were very pleased. "


Rep reply posted 2024-11-07
A rep from Gresham Toyota, GreshamToyota, has responded:

“Thanks so much for your amazing review! We are excited to be shipping parts from coast to coast!”


Verified
5/5

2024-10-22

Ordered Parts Online

"Ordered parts online, went to pickup and realized I ordered wrong part. Parts counter did amazing job of helping find correct part. Ordered and arrived quickly. Great customer service. "


Rep reply posted 2024-11-07
A rep from Gresham Toyota, Reviewer2111958821, has responded:

“ Thank you so much for your fantastic review! We're thrilled to hear that our parts counter team was able to assist you in finding the correct part so efficiently. Our goal is to provide great customer service, and it's wonderful to know we hit the mark for you! We appreciate your business and can't wait to help you again soon!”


Verified
5/5

2024-10-12

Great communications!

"Ordered a rear sway bar online for my 03 TLC over the weekend. They called Monday to say it was back ordered and it may ship out tomorrow or at latest 10/23. I kept the order in place, two days later I went and picked it up "


Rep reply posted 2024-12-05
A rep from Gresham Toyota, Reviewer2111958821, has responded:

“Thank you so much for your awesome review! We're excited to hear about your positive experience with our communication and the quick turnaround on your order. It's awesome that you were able to pick up your rear sway bar so soon! We appreciate your support and look forward to serving you again!”


Verified
5/5

2024-10-08

Kyle was excellent

"Kyle did an excellent job of communicating the progress of my ca"


Verified
5/5

2024-10-02

Oil puchase

"Excellent price on oil and extremely fast shipping, thanks."


Rep reply posted 2024-11-07
A rep from Gresham Toyota, Reviewer2111958821, has responded:

“Thank you for the review! We are glad to hear you found great pricing and fast shipping here at Gresham Toyota our team strives for customer satisfaction! We hope to help you again on great pricing and fast shipping!! ”


Verified
1/5

2024-09-21

Time wasted with no help!

"Scheduled appointment, showed up, no help!"


Rep reply posted 2024-09-21
A rep from Gresham Toyota, Reviewer2111958821, has responded:

“We are very sorry to hear about your experience here at Gresham Toyota, and we will have a member of our service team reach out right away to try to make this right.