"Many years ago, as I would visit business, I would occasionally see a small poster in some back room (usually where customers never were invited) that would show three intersecting circles labeled Price, Quality and Quick Delivery. Below the three circles it read, "Pick Any Two." However, my experience with grillpartssearch.com was absolutely where all three circles did converge and I didn't have to lower my expectations to 'pick any two'. I ordered three new stainless steel burners for my very old grill (everyone else was selling mild steel burners) for a price that was the best. They arrived within a week. Good job, guys! Take the rest of the day off!"
"Needed three steel parts for my 21-year-old Ducane grill (Rotis-a-grate, the grate that holds the ceramic briquets, and also the two cooking grates). Each part came in a box marked "Made In China". I prefer to support American businesses that produce products here in the good 'ol USA. Had I known these parts were of Chinese origin I would have searched and purchased elsewhere. Otherwise, the products fit very well, and the delivery was speedy.
"
"Parts were in stock and shipped out very expeditiously. Price was reasonable "
"The grill parts i saw matched exactly what i received. The measurements were accurate. I received the parts un-damaged.
Thank you"
"Ordered burners and got them within 3 days, back to grilling. "
"Very helpful but I haven't received the part yet. It's supposed to be delivered this week."
"Ordered all the necessary items to convert my Weber gas grill into a new and improved grill with a great char broiled flavor. So pleased with the whole process. Everyone should do this to their grill. Thanks Frank T. Land O Lakes, Florida"
"The employee that assisted me was very knowledgeable and professional. He answered all of my questions patiently and was genuinely willing to help me fix my problem. Thank you for your excellence in customer service! It was very well appreciated!"
"This was the first time and never have I had any one help so much.
Thanks"
"Services was great and the product was as advertised."
"I didn't receive my parts on time. They were supposed to be here 2 days before the ice storm and didn't arrive till 2 days after. "
"Grill grate ordered fit perfectly to grill applied."
"Still waiting for our order as of Jan. 17"
"The delivery was exactly as promised."
"A few weeks ago I ordered parts from GrillParts and received the items in three days. Then, when I ordered something else and I didn't receive it in five days, I called GrillParts. A representative of GrillParts whose name is Levi, took my information and sad he would begin a search. Not only did I receive my order in a few days, but Levi also called to make sure that I did indeed receive the package. Not only are the parts I ordered of fine quality, the service I received from GrillParts, and particularly Levi, was outstanding. I will be sure to order parts from GrillParts again in the future."
"I have got an old Weber grill and I have replace most of the parts that wear out. So much cheaper than spending a lot of money for a new grill. Grill Parts has always had the parts I need even though Weber probably does not sell this grill anymore."
A rep from GrillPartsSearch.com, GrillPartsSearch.com, has responded:
“Hello, Thank you for taking the time to review our company! We truly do appreciate your feedback. We always source parts from the USA whenever possible. Unfortunately, the specific parts you ordered (cooking grid, briquette grate and rotisserie housing) are indeed made overseas. There is no US-Made replacement for those parts at this time. We do have burners and heat plates made here in the US for most of our Ducane model replacements though, so do keep us in mind whenever you need those!
-Jennifer ”