"Many years ago, as I would visit business, I would occasionally see a small poster in some back room (usually where customers never were invited) that would show three intersecting circles labeled Price, Quality and Quick Delivery. Below the three circles it read, "Pick Any Two." However, my experience with grillpartssearch.com was absolutely where all three circles did converge and I didn't have to lower my expectations to 'pick any two'. I ordered three new stainless steel burners for my very old grill (everyone else was selling mild steel burners) for a price that was the best. They arrived within a week. Good job, guys! Take the rest of the day off!"
"Had the parts for our grill that we couldn't find locally! "
"Parts as described - delivered on time - no problems - satisfied - excellent !"
"Paid additional $15 for rush service that didn't happen, however this was refunded when I contacted them"
"Customer service had to find alternate grill burners because my Grill brand is no longer listed. The burners sent to me fit perfectly."
"I ordered three heat plates without realizing I needed four. Customer service was extremely helpful in getting my PayPal account credited and starting a new, correct number. I'll add to this when my order arrives."
"Great stainless steel heating grates Exactly as described and fit great."
"The burner tube and crossover tube are fine except for the larger attach holes in the tube which require a larger diameter screw. The hole is in the top of the burner tube and the crossover tube must be attached with a screw. The hole in the replacement tube top is much larger than the original screw."
"Does the job it is suppose to do"
"very satisfied, item received in a few days and was able to bbq that night."
"Excellent transaction; quickly arrived."
"Easily found my grill model on the website and the part I needed. The parts arrived quickly with free shipping. I couldn't ask for better service."
"Grillpartssearch.com had exactly what we were looking for and delivered in a timely fashion."
"Burners an heat plates came in quickly
Everything fit perfectly
Completely satisfied "
"Still not delivered 10 days later because the carrier did not deliver to the address provided and was returned to Grill Parts.
I was extremely impressed that Grill parts sent me an email and called me as soon as they became aware of the issue, that was not their fault. They resent another order, next day delivery, at their expense, and did wait for the original parts to be returned. They made sure I had the new Grill parts for the weekend with a grilled dinner for a large group. Grill Parts made it happen and saved the day.
I have seen so few companies that "walk their talk", and are truly sincere about carring for their customers. The test of the company is when something goes wrong and how they respond. Grill Parts sets a high benchmark for all others.
Thank you!"
“Thank you Mr. Baldwin. We know nothing is perfect, but we are so glad we were able to get you the parts you needed in the nick of time, even after all the mess! We hope your party was a true success!”
"it is nice to report all parts came here quickly, undamaged and they fit! Can't ask for any more than that, except they came in early to boot!
Can you suggest a lottery number for me?
"
A rep from GrillPartsSearch.com, GrillPartsSearch.com, has responded:
“Thank you so much for making us aware of this! We will contact the manufacturer about the size of the heads of the screws. Thanks again for taking the time to let us know!”