"Many years ago, as I would visit business, I would occasionally see a small poster in some back room (usually where customers never were invited) that would show three intersecting circles labeled Price, Quality and Quick Delivery. Below the three circles it read, "Pick Any Two." However, my experience with grillpartssearch.com was absolutely where all three circles did converge and I didn't have to lower my expectations to 'pick any two'. I ordered three new stainless steel burners for my very old grill (everyone else was selling mild steel burners) for a price that was the best. They arrived within a week. Good job, guys! Take the rest of the day off!"
"The person I talked to when I called could not have been more helpful( I think her name was Susan). Some of the big companies could learn from her interest in helping me instead of speaking such poor English that they cannot be understood."
"Was really surprised at the quickest of our delivery, tickled to have our new burners, Now we can have our meats and etc. grilled to perfection.."
"Very helpful and knowledgeable staff!
"
"Parts were ordered, shipped and received quickly. good dealer"
" I was so happy to find SS burners made in good old USA. I had tried burners made in Chine, but that was a waste of time and money. Know I can grill at ease for awhile. Thanks GrillParts for saving my old jenn-air grill."
" m I'm very satisfied. I have a 8000 BTU Char-Broil I bought in 1989 and I have to rely on y'all to keep the ol' dinosaur going."
"Thanks for your fast delivery our 45 year old Charmglow grill is ready for another season of grilling.
It's 2 sided so we'll have to do the right side next.
Happy grilling,
The Saia's"
"The right parts speedily delivered. "
"My order was attended with enthusiasm and interest . It was a little difficult because my manufacturer parts numbers did not co-inside with their catalogs. We had a little problem with the bbq cover not being same as pictured and she immediately sent me a label and told me to return it. Parts that she said were on back order were sent in two days after main order. Very happy with the customer service and was happy the burner plates were very thick metal and made in the USA. Other sites stated very cheap made in China products had been sent to customers."
"Needed to replace the rusty grid in my Brinkman grill. The new stainless steel grid arrived quickly and fit perfectly. "
"Get the correct grill parts you need in a hurry! Highly recommended!"
"The parts came quick and was just as described."
"The order delivered is too short."
"The parts I ordered were a precise fit and function for my grill. Delivery was exceptionally fast, especially for "standard rates". "
"The regulator was perfect,the price was right and was delivered in 2 days,thank you for such great service,the old regulator was around for 10 years,i guess all good things must come to an end.....lol"
A rep from GrillPartsSearch.com, GrillPartsSearch.com, has responded:
“Hi jacrisci,
We are sorry to hear that the item(s) in your order were too short. We would love the opportunity to help find you the correct parts but we will need some more information in regards to your grill. Please feel free to call us at (877) 244- 0737, or if you prefer to email you can reach us at info@grillpartssearch.com.
If you decide to reach out, please have your order number so that we can see what you previously ordered, and the model of your grill so that we can see what we show for that model. If you can not find the model of your grill, retrieving measurements of your original parts will be the best method of helping us find your correct replacements.
We look forward to further helping you as a customer and getting you the correct parts so you can get back to grilling!
Sincerely,
GrillPartsSearch.com”