"Many years ago, as I would visit business, I would occasionally see a small poster in some back room (usually where customers never were invited) that would show three intersecting circles labeled Price, Quality and Quick Delivery. Below the three circles it read, "Pick Any Two." However, my experience with grillpartssearch.com was absolutely where all three circles did converge and I didn't have to lower my expectations to 'pick any two'. I ordered three new stainless steel burners for my very old grill (everyone else was selling mild steel burners) for a price that was the best. They arrived within a week. Good job, guys! Take the rest of the day off!"
"Shopping was easy, but the part wasn't exactly what I needed since I couldn't tell everything from the picture posted online. I made it work though."
"Just what I ordered! Fast shipping as well!"
"everything was very good. shipping etc. but after noting make & model ,teh part i received ,i had to modify to fit ."
"Got delivered as promised. "
"I have buy several replacement parts for an old but very good Fire Magic grill. There service is excellent. My grill looks brand new and I did not expend lots 0f money. Shipping is fast and inexpensive."
"Fast & efficient! Fairly priced. "
"I was pleased with how promptly the part arrived, but I was not pleased when the part did not match the broken part on my grill.
I am also not pleased that my email requesting information on returning the part has gone unanswered."
"parts fit and were just what I needed"
"Quality parts that were shipped in a timely manner.
Will refer to friends"
"The part were as described and fit my unit.
They look good.
I have not fired up the unit so I do not know how they work"
"Right parts, competitively priced, and responsive fast delivery."
"Timely delivery. Sent priority mail but the packaging did not survive intact. "
"Great service, parts received and repairs done. Thank you and would recommend you to all those needing GrillParts... "
"The right part the first time even tho my grill was not listed, GrillParts found the burners I needed and the cost was less expensive than I thought. Great Job !"
"Good delivery of a good part!"
A rep from GrillPartsSearch.com, GrillPartsSearch.com, has responded:
“Thank you for taking the time to review our company! We try to always list our parts accurately and keep our website as up to date as possible. However, with thousands of model numbers on our site, even those meticulous listings could contain some errors or be made better. This is why we have the best customer service in the industry. We are not open on the weekends but we did respond to your email first thing Monday morning after you sent it on Saturday. We do hope you received our response and have the chance to get back to us so we can get you back to grilling!”