"Many years ago, as I would visit business, I would occasionally see a small poster in some back room (usually where customers never were invited) that would show three intersecting circles labeled Price, Quality and Quick Delivery. Below the three circles it read, "Pick Any Two." However, my experience with grillpartssearch.com was absolutely where all three circles did converge and I didn't have to lower my expectations to 'pick any two'. I ordered three new stainless steel burners for my very old grill (everyone else was selling mild steel burners) for a price that was the best. They arrived within a week. Good job, guys! Take the rest of the day off!"
"Awesome, the correct parts came in a timely fashion. I had to order more parts after the first batch because I didn't realize the extent of repair needed to the grill, but the second order came quickly and accurately, and we now just need to put them together in the grill, and we are good to go. Thank you"
"Easy to do business with and a huge selection of parts."
"I am totally satisfied with our recent purchase, ordering through the web site was quick and easy, the order was shipped and received timely. The parts ordered were correct and installed shortly after we received them. I would highly recommend using GRILLPARTS to anyone in need on parts for thier DUCANE GAS GRILL. "
"Thanks, ordering was easy, delivery prompt and parts fit ok. Your operation is commendable. Happy new year.
Kevin Cote"
"Well satisfied with the customer service and the parts."
"Thanks for the cross reference on my part for my grill. I saved a lot of money and received a better quality part.Thank you"
"Web sight was easy to use and the item I bought was exactly what I needed. It was sent fast and on time, thank you. "
"My Duane grill is more than 20 years old. I was worried about finding parts. But I was glad I was able to find it through your site. Thanks. "
"Very easy to order the parts using the internet."
"Great fits perfectly!!!!!!"
"perfect - just what we wanted when we wanted it."
"Helpful customer service got me what I needed for my Char-Broil grill."
"Parts were back ordered. Estimated 6 wk delay."
"Work with your associate named Will, extremely helpful and went way over expectation to ensure i received the right parts. I did not have a model of my grill. The whole experience was easy and thorough.
Thanks ver much"
"Thanks! Great service...will buy from again."
A rep from GrillPartsSearch.com, GrillPartsSearch.com, has responded:
“Dear Sir,
Thank you for your honest feedback! We hate that there is an extended delay for those specific burners, but will keep you up to date with any new information and will fight to get them to you as quickly as possible!”