"I do not know what to think of Grip Motorsports at this time.
Several and repeated attempts to contact them by email (****@****) and telephone (1-***-***-****) since Dec22, 2013 has yielded zilch, narda, nothing, just to ask about a product (a coilover suspension kit) and probably to place an order.
Feeling disappointed and frustrated, I continued my online search and found THMotorsports, spoke to Luke there who assisted in a very professional manner, ordered my item (cost approx US$1,400) and my order is now being processed.
You decide what to think of Grip Motorsports at this time!
Signed
Patrick, Disappointed potential customer
PS:
Any particular reason why the last online review I am seeing is dated July 2013?
Also, why is there no BBB ratings for Grip Motorsports?"
"My Grip Motorsports purchase went as well as a consumer could hope. They were very responsive to my questions, and even helped me arrange an alternative shipping method to get the parts needed to meet a deadline. Will definitely do business with them again."
"Ordered KW Variant 3 Coilovers for my GTO
I had a question immediately after I finished the payment and emailed support. I had a response in under 20 minutes! I was amazed. Ill definitely be a returning happy customer!
I also received my tracking number in about 1 day. Shipping was very quick!"
"Ordered an AEM intake for my EVO9. Arrived missing all the hardware. Spoke with Russell the phone and he had a hardware package next day aired to me.
Great Price, Great communication, highly recommended."
"I bought a suspension setup for my Lexus Is300 from Grip Motorsports. Dealt with them for the first time, and is Extermely pleased with the overall transaction. Not only my items were shipped fast in a timely manner but they are better then the Competition in Prices. They made me a Packaged deal in a Spring and Strut setup saved me money. I was very happy with their email follow up of the order process and shipment tracking. I will definitely recommend anyone in the market for Parts for their vehicles to call or visit Grip. Thanks again for everything Russ and Grip Motorsports. Javad, New Jersey"
"Excellent pricing, free shipping, and thorough confirmation & tracking information provided. Product was well-packed and received as expected."
"I was in need of an HKS Mid-Pipe for my 2009 Mitsubishi Lancer Ralliart. I had already purchased the HKS Axle-Back exhaust the previous year, and shortly after that HKS left the US. I searched for months trying to find the mid-pipe. I finally came across the Grip Motorsports website. I sent them an email inquiring about the part, and within minutes, Russ had gotten back to me about them having one left in stock. I ordered it that day, and it was shipped out that day! It took about 4 days (coming from CA to PA) to arrive, which was perfectly fine with me. I appreciate everything that Grip Motorsports was able to do for me and will return to them in the future. The price was fair (espeically for a part no longer being sold in the United States) and the customer service was excellent!"
"Unbelievable service, very fast delivery and unbeatable pricing. Ordered a Mishimoto radiator and it was delivered in 2 days, even tho I was after the order time to get it shipped that day. They worked with me in every way. They were also $30 less than even ebay.
I will certainly use these people again."
"Great service! Russ answered and was very courteous and professional. When other places claimed to be out of stock Grip Motorsports had the parts and at 20% cheaper than other sites. The parts shipped and arrived well packaged in 2 days.
Thanks Russ!"
"These guys do a great job of providing full and great customer service. Not once have I received a late order from Grip. As long as they continue this level of customer satisfaction I will continue being a customer of Grip Motorsports. Thanks for the good experience, and I assure you it's not my last.
-Lao
P.S. It would be great if you got discounts for spending an accumulated amount. It would provide benefits to dedicated customers like myself and create security in keeping those who maybe new to Grip. "
"Called them up for an intake for my eclipse and they were very informative and helpful. Part was shipped same day and received two days later with ground shipping! Great price too it was the lowest I found so cant beat that."
"Russ was a great help in sourcing me out a difficult Japan part. He went the extra mile and got me my part at a very reasonable price with shipping."
"Order was shipped fast. Website was easy to use and customer service was friendly and informative! Great Service! "
"Service was excellent, sales person was very helful. Five stars."
"Hey this is Alfonso from CA and i recently purchased a INJEN cold air intake for my 370z from Grip Motorsports and i have to say they are a good and reliable company. I received my item in 3 days and that was very fast shipping which most companies dont do. I also emailed them because i had a question and they replied instantly so customer satisfaction to me is a 5/5. Also best price out there. Thanks again Grip Motorsports"