"We bought a 9' x 12' greenhouse kit. Customer service people were pleasant and helpful; greenhouse arrived quickly.
1. Missing instruction manual.
2. Missing several bags of bolts.
3. The base of the greenhouse is 3 inches longer than the greenhouse. How the heck are we supposed to build this thing? It's still not assembled. Will never buy from them again."

"Excellent experience dealing with this company. Their prices are fair and their products are excellent. On January 17, I ordered a Cedar Patio Cold Frame (large item). The site was easy to use to order and took my promotional code without problem. I received an immediate confirmation of my order. On January 18th (the next day), I received an email notifying me that the item had been shipped. The email contained tracking numbers and direct links to track the package. Today, January 23, I received the cold frame via UPS ground (as ordered). I am very pleased with my online buying experience with Grower's Supply. I would not hesitate to buy from them again."