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Product & services pricing
4.38/5
Chance of future purchase:
4.33/5
Shipping & packaging:
0.00/5
Customer service:
4.31/5
Return/Replacement policy:
0.00/5


Verified
3/5

2024-06-23

visited the store

"Went to get parts in store the rep said computers were down and was not very nice. "

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Verified
5/5

2024-06-21

Awesome website

"ease of use and order at the website"


Verified
5/5

2024-06-17

Easy as pie

"Finding and ordering parts was very straightforward. Prices are better than in other sites. "


Verified
5/5

2024-06-03

Nice price!

"This was my first time ordering from the site everything went smoothly ordering process!"

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Verified
5/5

2024-05-29

Had the parts!

"Dillon on the phone verified the parts were in stock.......hope to be on the road again soon,"

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Verified
4/5

2024-05-22

Isaac (hope I spelled it correctly)

"Isaac was awesome when I called to make sure I was ordering the correct parts. He was acknowledgeable and kind. I enjoyed both the online experience but I appreciated Isaac's customer service!!!!!!"

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Verified
5/5

2024-03-29

INFINITI QUALITY PRODUCTS AT DISCOUNTED PRICES

"I was extremely excited to find the car mats at a lower price on line. I only wish I could pick them up at the Grubbs INFINITI located here in San Antonio to save on shipping charges. Can't wait to get my mats for my beautiful QX60 Autograph."

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Verified
5/5

2024-03-31

THE BEST

"FAST QUICK AND EFFICIENT ....."


Verified
4/5

2024-03-30

"The gas cap is pricey but needed."

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Verified
4/5

2024-03-25

"It's very difficult to process the purchase "


Verified
5/5

2024-03-22

Good discount

"I was happy to get the discount on the parts."


Verified
4/5

2024-03-19

parts shopping

"the only issue I had was it is hard to search parts on your website"

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Verified
5/5

2024-03-14

Nice friendly employees

"One call and was on track fast and easy. Shipping was fast and tracking made easy. I made a call after part arrived. And they explained the right way going about installing the part I received."

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Verified
5/5

2024-03-15

BESTEST

"I would like to recognized Isaac in the Grubbs parts department. He spent time giving me the codes for my specific infiniti for all of these parts I purchased. He was really pleasant and patient. He deserves a raise!!! He made my $2,400 bill feel very well! Will definitely continue to purchase from Grubbs parts department!!"

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Verified
5/5

2024-03-13

Girls (shopping) trip and needed a roof cargo box!

"We needed a cargo box for family trips and it just so happened that while on a girls trip in Dallas, we could stop at Grubbs and pick one up (with an assurance they could help install)! I called the parts department a few times with questions and they were kind enough to look at the box and answer all the questions I had...as well as making sure my QX 60 was ready for install. So friendly and helpful!"