"Went to get parts in store the rep said computers were down and was not very nice. "
"ease of use and order at the website"
"Finding and ordering parts was very straightforward. Prices are better than in other sites. "
"This was my first time ordering from the site everything went smoothly ordering process!"
"Dillon on the phone verified the parts were in stock.......hope to be on the road again soon,"
"Isaac was awesome when I called to make sure I was ordering the correct parts. He was acknowledgeable and kind. I enjoyed both the online experience but I appreciated Isaac's customer service!!!!!!"
"I was extremely excited to find the car mats at a lower price on line. I only wish I could pick them up at the Grubbs INFINITI located here in San Antonio to save on shipping charges. Can't wait to get my mats for my beautiful QX60 Autograph."
"FAST QUICK AND EFFICIENT ....."
"The gas cap is pricey but needed."
"It's very difficult to process the purchase "
"I was happy to get the discount on the parts."
"the only issue I had was it is hard to search parts on your website"
"One call and was on track fast and easy. Shipping was fast and tracking made easy. I made a call after part arrived. And they explained the right way going about installing the part I received."
"I would like to recognized Isaac in the Grubbs parts department. He spent time giving me the codes for my specific infiniti for all of these parts I purchased. He was really pleasant and patient. He deserves a raise!!! He made my $2,400 bill feel very well! Will definitely continue to purchase from Grubbs parts department!!"
"We needed a cargo box for family trips and it just so happened that while on a girls trip in Dallas, we could stop at Grubbs and pick one up (with an assurance they could help install)! I called the parts department a few times with questions and they were kind enough to look at the box and answer all the questions I had...as well as making sure my QX 60 was ready for install. So friendly and helpful!"