ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.80/5
Chance of future purchase:
4.86/5
Shipping & packaging:
4.87/5
Customer service:
4.90/5
Return/Replacement policy:
4.84/5

5/5

2024-04-30

Great service and fast turnaround

"I worked with Amanda--she was absolutely amazing. Her depth of knowledge about the product was critical as (of course!) we needed to move fast. Her project management skills were amazing: ahead of me and kept me on track every step of the way. Thank you, Amanda! We'll be back!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-04-30

Responsive and helpful

"Ordered enamel pins for a work event and they turned out perfectly. Lenita was also very helpful in making sure our order was delivered on time before our event even with the upcoming Chinese holidays. Would recommend using them. High quality product. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-04-30

Great Value

"Emily and the team at GS-JJ were fantastic. We had custom patches made and they were very easy to work with. They arrived soon after ordering and look great. Will definitely order from them again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-04-30

Emily was extremely helpful!!

"I am so appreciative of Emily and ALL of the help she gave me through the design process. I asked many questions and adjustments, and she continued to be extremely helpful. I could not be happier with how my patch and pins turned out and know that is because of Emily!!! Thank you so much!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-04-30

Great service and product

"The person working with me, her name is Emily. Super patient and very thorough through the process. Will definitely look into more in the future. (:"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-04-26

Judy and the company are the BEST!

"JUDY and the company is AMAZING! Everything was done in complete excellence. There timing and the product itself is beyond wonderful. I would recommend this company and I plan on using them again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-04-26

Good service

"Judy was very helpful! Delivery was also prompt"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-04-26

Doing a hat patch project online can be scary...

"I thought doing a project online would be scary and difficult. I'm old school and like to work on projects face to face.
After the first couple of email interactions with my sales representative Amanda, I knew she was the professional for me! Her responses to my sense of detail were timely and I knew she was understanding all the small stuff, changes and the corporate confines. This brought me a sense of relief that working on a hat patch project such as mine online was going to be A-OK.
Amanda was able to handle anything I threw at her, which also included quantity changes at the last minute with promptness and professionalism.
I will ABSOLUTELY do business with GS-JJ.com again. I would totally work with Amanda again, I wish I could give her more than 5 stars!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-04-25

Amazing Patches!

"The communication was perfect and the work was amazing! I will order from them again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-04-24

Amazing customer service!

"Polaris was AMAZING! He was super helpful in helping me with my enamel pins. I appreciate his swift responses. I would highly recommend your products based on my experience with Polaris. "


5/5

2024-04-24

Awasome job JUDY on behalf of LJ Figure Skating

"I reached out to Judy with a very urgent request and she came through just like she did last year. Not only she was very responsive but she ensured I received my order ahead of schedule. It is always a pleasure interacting with her. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-04-20

Best coin proofs and designs!

"Judy was fast to reply and extremely friendly to work with. This company provided visual proofs and amazing aesthetic choices that really helped make a good decision. The molds are pricey, but the best quality from other companies I tried. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-04-20

Demon Duck

"Vivi **** did a great job with the artwork and was very quick and responsive! It was my first time ordering a custom patch and Vivi definitely made the process a lot easier! I think the market value for the patches are also fair for a small order! The shipping and production of the patches were quicker than expected as well! 10/10 would order again! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

5/5

2024-04-19

Polaris is excellent to work with!

"She keeps working until the pin looks exactly like what the customer envisions!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2024-04-17

Excellent support service!

"Excellent support service! My project turned out successful thanks to the support I received. The quality of your products is excellent; everything turned out better than I expected. I highly recommend this company 100% for your merchandising projects."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges