"Wonderful!
My first order was rather confusing as I misunderstood a couple of things. I was promptly contacted by Strings and Beyond and the order was properly processed. I knew I would be a returning customer after this pleasant experience.
Jack Kosten"
"Good experience. Strings arrived in a timely fashion and in good condition. The card of punch out picks was a nice thank you. Excellent prices."
"Most excellent retailer. You get exactly what you order exactly when the say it will arrive"
"Strings and Beyond has always provided excellent, speedy service at VERY competetive prices. I highly recommend this company."
"The shop is very well arranged, it is easy to find what you want and prices are as far as I can tell extremely competitive. Unfortunately, and I am not sure Guitar and Beyond is to blame for this, my strings haven't arrived yet although it is 8 days since I ordered. I live in Norway, and my guess is that the Norwegian customs are to blame. It wouldn't be the first time!"
"Order was shipped fast and accurate and best of all...free. In addition, the string prices are really good and they have a wide selection of stuff including picks etc. I've bought from Strings and Beyond 3 or 4 times and have been pleased each time. They also run specials and discounts from time to time so sign up for their emails. "
"I love shopping online with Strings and Beyond. No one else has such great deals -- especially the 2 for 1's -- and the entire process is so easy. The free shipping also has me sold. Thank you, Strings and Beyond, for making shopping so easy!"
"Still waiting for a back ordered item but your staff was very courteous and offered alternatives. No complaints!"
"exellent. the shipping and handeling was very fast. the prices are good and theres always cool sales. will deffinently come back for more strings."
"Great service, speedy delivery, wide assortment of products."
"Very smooth, easy to navigate the website, and an easy checkout....highly recommended"
"Very fast and very simpathy. But I'm still waiting for the strings, although the delivery time is still on."
"My order was delivered in a very satisfactory manner.
Everything was correct and timely"
"Fantastic!!! They always process my orders faster than I expect. Even when I had to change my order one time, they were great about communicating and making the change."
"I took a chance with your company by ordering from you without any previous recommendation from friends. I'm happy to say that my "gamble" paid off well. The service was prompt, and I enjoyed the little extras you sent along with them. On that note, if you have ever ordered anything from Sweetwater (Indiana, USA), they always toss a handfull of tootsie rolls, Jolly Ranchers, or Gummy Bears in with their shipments. It's completely unnecessary, but it shows a positive, customer-pleasing attitude which keeps me going back to them. Learn from competitors!"