"ABSOLUTELY TERRIBLE. I have a 100% feedback score from eBay after doing business with them for 10 years. In contrast, I found GunBroker.com to have the worst customer service. They pretty much ignore you and you can't call them, either. Plus, they have an F rating with the Better Business Bureau. Do yourself a favor and take your business elsewhere."

"GunBroker is awful.
I had an issue that needed some slight customer service attention and it was like they got cousin Eddie from Summer Vacation to provide a response. They didn't even read the full submission. It went back and forth with various other unhelpful reps before I gave up and shopped elsewhere (Auction Arms).
I rarely write a bad review or note, but these guys are absolute morons."

"Gunbroker Sucks! I have been trying to resolve an issue for over a month. I sent two checks for an item and it was never shipped so I cancelled them. Later the buyer posted a bad review about non payment on my account. I tried to pay for the item for 2 months and nothing! Now my account is suspended and nobody at Gunbroker will listen to me or help me try to resolve it. It sucks that one person can accuse you of something and your account is suspended! I should have accused him first I guess and I would still have my account since he never shipped my item and I sent payment! Now what? Gunbroker doesn't even have a phone number, I can't make this income anymore that was helping support my family."