"Issue Resolved by business owner. "

"I am a Helotes resident. When I can buy local I do. I have purchased three firearms in the past from the Gun Shack. On May 1st. I needed an AR Lower. They had a wide selection. Alex was very helpful and understood my needs. He also shared a tip for lower assembly, which I did use. As in the past Gun Shack has and will continue to have my business.
PS Thank you for your service Alex.
Gary"

"Went in for a small purchase and they spent extra time to go over proper setup for my use.. "

"I ordered one gunbarrel from Gun Shack in Helotes, TX 78023. They ended up sending me two, three days apart not to mention charging my debit card twice. This error, on their part, costing $170 in returned check fees. This was ridiculous as I usually never write checks, but my daughters yearbook and pictures came in and I thought it was the safest way to send money to school with her. The checks were $25 and $38 and they each cost me $25 from my bank and $35 from each vendor, a total of $120. An additional debit charge of $45 for my Internet service was not paid, which cost me an additional $50. When I called Gun Shack with the problem, they told me they were going to refund my money immediately. Two days later, according to my bank, no refund was in process. I was also told that they were going to send UPS to pick up the second gunbarrel and then they told me that they were going to send a UPS return slip. So far I have seen nothing.
I asked Gun Shack to pay for the bank overdrafts as I told them the consequences of their business error had cost me $170 and that I did not have an extra $170 to spend for something that was not my fault.

The solution I was given from Gun Shack was to send both barrels back, they would refund me the costs of both barrels ($194.95 times two). And then, when I could afford to once again purchase a barrel to get in touch with them. So basically, they were telling me "too bad about the fees" you are going to have to pay for them. When you get enough money saved up again. "Give us a call" and you can purchase another barrel from us.
So that is it in a nutshell about my experience with Gun Shack. This is a company, I will never use again and plan on distributing the story on every gun forum I can locate on the Internet."

"Very statisfied with GunShack. The pistol I bought had an issue that the manufacturer is addressing, but GunShack provided good communication, service and quick shipping."

"I have purchased harder to find reloading dies, they have been helpful and prompt and have had in stock what I needed, when I needed it. I much appreciate that good fortune."

"Awesome place to do business with. Friendly staff. Fast responses to e-mails and calls. Wonderful communication. Great selection, and incredible prices!"

"Gun shack has excellent customer service as always. Looking forward to doing business with them in the future on some of the upcoming group buys for savage barrels."

"Dealing with Gun Shack has been a pleasure. The Skoks run a first class operation and I am always pleased with thier great communication, great prices and very quick shipping.

Love those group buys!

Pat Vastbinder"

"I bought a S&W Governor from these folks and couldn't be happier! I found them on shopping.google.com after sorting by total cost. They weren't the cheapest, but they were by no means the most expensive, and the ones advertising for about $20 were tacking on a 4% charge for processing a credit card transaction, which equated to about the same price.

The first 5 or 6 retailers were ALL out of stock, so I gave GunShack a try. The process was simple and easy, and my pistol is on it's way to my FFL now and should arrive tomorrow.

I would definitely do business with them again!"

"Excellent, personal service. Great communication in response to my inquieries as well as keeping me informed once I made a purchase. Very easy to reach a person when contacting them by phone.Very fast shipping. Just a great small business to deal with. Thank you, Dave Estes. "

"Great handgun prices and quick shipping!"

"Great value, product is great! Was delayed about a month from the manufacturer, but communication was good. They kept me informed with up to date info."

"Shipped within one day of placing order, recieved product as described, and good price."

"I was a little wary of the product that I ordered from Gun Shack given the price it was being offered at was almost too good to be true. Upon receipt I was very pleased it was exactly what I wanted and the quality was awesome, and once installed the accuracy was perfect, it is a tack driver. Very pleased and will order from them again."