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Product & services pricing
3.75/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5
5/5

2021-06-02

Great store, sadly still mail order only at the moment

"I love Gundam Planet, they're fast, responsive, and have excellent service, plus they have curbside pickup and discounted delivery in the tri-state area. I've done business with them many, many times, and it's always a pleasure.

After their move/since Covid, they've been an online only business, so I do miss my favorite thing about their store, browsing the aisles. Hoping to see them reopen their doors to the public soon.
"

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5/5

2019-05-16

One of the best

"I have been building and purchasing gunpla for a number of years. During that time I've used a number of sites for purchasing models and supplies, this place is by far my favorite with only one other place matching them in both quality of service and speed of delivery."

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Verified
5/5

2014-07-30

"Pleasantly surprised
I've been ordering my kits/tools off of either eBay or amazon but got screwed by a seller recently so decided to hunt for a new supplier. I went with gundam planet because they seemed to be the only company that actually had a decent inventory the prices seemed about average until I saw the free ground shipping over 90 bucks which is a easy task to accomplish. I ordered my kits on a Sunday and they were at my house within 3 days so great deal with shipping speed as well. I had some issues with getting my tracking info up on my acct so I emailed them, within an hour and a half I got a response and they fixed the problem so A+ with costumer service. Everything was packed well and products were in great shape.

Overall I couldn't be more happy with the site and will use again

****@****
"

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