"HD's web site states this about the following car charger I ordered - Luxmo High Performance Micro USB Car Charger 1000mA - Black - "COMPATIBLE DEVICES that it fits ALL Samsung Models." This is not so. I ordered it based on the above misinformation, and then tried to return it. They will reimburse me for the cost of the product ($7.50) less a 20% restocking fee but without any reimbursement for the shipping charges ($4.48.) It will cost me about $5.00 to return it, so the net return will be about $1.00. it is hardly worth the trip to the post office. Instead, I am posting this "Buyer beware" warning. "
"I purchased an order for a cell phone holder it would not stick on the dash in my car i called the number listed and it sent me to a voicemail i never received a response i emailed customer service and received no redponse i filed a claim with my bank an on the same day after the claimed was filed I then received a response on how to return the item Buyers beware of this company read all reviews "
"I saw a deal for wireless noise canceling headphones on the HD Accessories web page and decided to buy them. Then I said oops I didn't read any reviews on the company before purchasing. So I went to Google and looked them up. What I read shocked me and I got very worried. However, my headphones came in the mail today, a day early. I turned them on and they work great! The sound quality is awesome for only $25. Phew, no more worries."
"I ordered the wrong iPad case for $14.95 plus shipping. My husband sent it back August 9,2021 unopened in the sealed package. Cost 11.95 to return with a signature. Waited the 14-30 days for the return to be processed and 3-5 business days to show up on my credit card. Nothing. I emailed them 9-18-21. They said they would look into. Today is 9-22-21. I will never purchase anything from them again."
"The reason why I gave them a 4 instead of a 5 was because they r very hard to reach by phone. They do have a variety of emails though but they do take their time to do things n to get back with people. But I’m happy they did a good job responding to my emails when they did respond n I thank them for doing the return for me. Thank you "
"Product was defective. “Customer service” said even though the workmanship was defective it would still “hold together.” Not what I trust to protect my electronics.
SCAMMERS AND LIARS. "
"as with many others i should have looked at the reviews before ordering. i received package and noticed the wrong one was sent. thinking this might have been an error on my end i checked my order status "provided by HD accessories". upon discovering that indeed the product ordered was wrong from the product received. i immediately made contact and my first reply from this (so-called) company was met with my grammar issues, sentence structures, and paragraph issues. none of which had absolutely nothing to do with the problem at hand. writing back i noted that their attack was absolutely meaningless for this issue and help was needed or i would take steps to discredit their company unless a simple replacement (not a refund mind you) was made. i also added that i have pictures i could send as proof (screenshot of invoice and package sticker on box). once again this was met with an email saying i was simply casting blame.....so here we are. i had to eat the cost of this product as it is totally useless to me (duct tape and gorilla glue?) so i encourage anyone that has issues of this company to tell everyone they know because i for one shall"
"Looked at reviews right after I ordered a case and seen all negative reviews so I requested a refund and never got it"
"They told me they only give a 30 day warranty from a piece of junk phone case that lasted only 35 days...i guess they figure they are taking a gamble at 30 days if their junk will hold up that long. the product had 4 or 5 good reviews and no bad reviews so i said what the heck must be good.after a little over 30 days the plastic become brittle and cracks started forming then the next thing i know it broke in half. i wrote a 1 star review of the product hoping i could save some other customer from wasting their money like i did and low and behold they wouldn't even publish it. i guess they figured if someone wrote the honest truth about the product it might keep someone from buying from them shame on you H.D ACCESSORY that's just wrong bad business practices if you ask me. i wished someone would crack down on scam artist like these people. "
"My order was of great quality. I even received my order when it was specified to arrive. "
"I ordered 2 protective cases for my Galaxy S8. Everything went as should. Product landed in less than a week, and all looked exactly as expected. The one improvement I could recommend is, an immediate emailed response confirming my purchase. I was a little in the dark for a couple days, Waiting for order confirmation and tracking info. I received the confirmation the next day. Meanwhile I sent an email to customer service, Daniel responded a couple days later with tracking information.
All was just fine. "
"We ordered a case for an iPhone 6 and ended up with a case for my iPhone 6 plus. That wouldn't normally be a big deal except they refuse to admit that their web page is incorrect. We even showed them a copy of it. They refused to exchange the item and say they will reimburse us if we pay shipping which ultimately will be about the same price as the product.
"
"Any product you purchase from HDAccessory.com only has a 30 Day warranty. You are better off to buy from Amazon Prime which stands behind its product lines!!!!!!!!!!!"
"I recently bought a phone case for my note 8 from Hd accessory. The case was not very good, And when I left a bad review of the product it was deleted by HD accessory. This kind of dishonest behavior makes me question what other kind of snaky business they're into. Customer service was of no help with some shipping issues. Wish I had found this site before I bought with hd accessory. "
"Unfortunately I had to select a star to write review otherwise they wouldn't of gotten one from me! Weeks later, I'm still waiting for exchanged items which I obviously shouldn't have even sent to them because a wrong case would of been better then no case not to mention the shipping fees I paid to send it back just to get nothing for my money. Right upset, at least they could refund my money to my account and or exchanged my items they simply ****."