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HDHUT

67 reviews
3.16 / 5


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Verified
1/5

2009-11-29

"Received a call from HDHUT, on a Sunday, to confirm an order placed the day before. At that time I was told that the model Samsung Series 6 PN58B650S1 58 In. Plasma was an older series and carried a 90 day warranty. I followed up with a call to Samsung, they informed about their series 6. It turns out that HDHUT is pushing old units which are refurbished and passing them off as upgraded units by a separate vendor called (Faroudja. I requested a refund and so far they have canceled my order. Must wait 3 to days for credit to appear on account. Keep away from this company.

P.S They called back begging me to take down this review and offered a HDMI cable as a consolation.
"

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Verified
1/5

2009-11-25

"BEWARE OF THIS VENDOR! They tried to upsell me to a different Samsung LED HDTV, and when I refused I was told it would take 2-3 weeks for my tv to come from the manufacturer, all the while they listed it as "in stock" on their website. They lied over and over to me about shipping it in a few days and doing it "next day" free of charge. BEWARE! They advertise low prices but they have dubious/questionable integrity. "

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Verified
1/5

2009-11-17

"BEWARE: I placed an order for Samsung 55B8000 via website for $2449. Got a call back the next day from a salesman who claimed that this model was discontinued and that he had another better model the UN55B8000XF that lists for $3799 but he would sell it to me for $2799. The specs on HDHUT website had been falsified to indicate a 15,000,000:1 ratio. See for yourself http://www.hdhut.com/productdetail.asp?productid=3493. I called Samsung direct and both TV’s are identical. 55B8000 is the Model and UN55B8000XF is the Model Code and it was not in fact discontinued. Called next day to cancel order, didn’t wait for them to scam me with a refurbished unit, HIP charges (Handling, Insurance and Processing) or shipping. This company is BAD NEWS!!!!!!!!!"

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Verified
1/5

2009-11-16

""This place is a scam!!!!! Dont buy from these people. So i purchased a samsung un55b6000 led and was never called to confirm the order. I called in myself and was talked into a supposed new model of the tv unb556000vf at a great price! little did i know i called samsung and its the same tv! they advertise them side by side and try to tell you it has a aftermarket add on of a motherboard. long story short samsung is reporting them. so dont be fooled. they have the same model in the un55b7000 and 8000. On top of this i canceled the order explained to them what i had found and after excuse after excuse they decided to discount the previuos purchase even further. So i decided to continue the order as it would be my last.After 3 days of calling them because i still never recieved a confirmation, "no suprise" i went to cancel my order they told me they never had the order in the first place and the tv was back ordered! ha. serves me right i guess. If they make money on you as far as shipping and extended warranty im sure there great. I order online to save money not to purchase somthing for the same price as i can locally. Please dont be fooled by these people they are scammers. i read the reviews just like anyone else, one, either those people were taken for a ride and didnt care about the price they paid, or they are reviews that the company is writing about them selves. which after everything i wouldnt be suprised.""

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1/5

2009-09-08

"BEWARE OF THIS VENDOR!!! This is an underhanded dealer that tries to bait and switch, pressure upgraded shipping, offer $10 cables for over $100, and then when all else fails try to add additional junk fees calling it handling/insurance for over $300!
I had searched on NexTag for a Samsung LN52B750 LCD TV for my daughter and found HDHUT.com with the best price and free shipping. I relied on the good reviews here to recommend it to her.
She placed an order online, then they called to try to upgrade the TV to a "better" one for $350 more, tried to pressure her to upgrade the shipping, stating the free shipping was only on big trucks meant for businesses buying many TVs, then offered to add an HDMI cable worth $149 if she upgraded the shipping, and when that all failed he told her that there was going to be over $300 in handling and insurance fees. So much for their free shipping! Needless to say she canceled the order.
"

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Verified
2/5

2009-05-16

"I received my 65 inch tv in great shape and the deliver man was wonderful. I am not impressed with the misleading web page that offers free shipping. Well the shipping was not free and there was a service charge of over $500. I did not receive the free screen cleaning kit they offered and they sold me a HDMI cord for $100 that I could have purchased somewhere else for $10. I will probably never purchase from HDHUT again.
Eddie Parker
"

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Verified
1/5

2009-04-15

"WATCH OUT!! Merchant took my order and my AX details. Called me 4 days later to "confirm" the order, and stated that, "My server is down for AX. Could you give me a different card?" I asked when the server would be "up" for AX, and he stated that it would be "better" to use a different card. THIS IS CLASSIC BAIT and SWITCH. Order cancelled by Merchant."

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