"James took care of me and everything is okay now. At first I had problems communicating with them because, as I later found out, this is a family run business. Once we were able to discuss the issue, it was promptly resolved. Thank you."

"Ordered the projector 3 weeks ago, with 5 to 7 days delivery. Easy to order, but ... wait!

Nice price, but then I realized the prices are US$, did not expected this from a Canadian supplier!

Contacted them one week and half later, told it was shipped late, and should be arriving soon. Still waiting! Contacted them a few time, but no reply. Try to call, but told I need to contact the manager, but he seem to come in at odd times. Still waiting for his call!

Just got contacted from James, and I should get my projector by Friday! Obviously a major screw up has happen at shipping.

Looking forward for what I expect a great experience with this projector!

Update;

I finally got my Projector. It seem to work as advertised, but it is not exactly as the specification would imply. There is no slots for a SD card, and the brightness seem a little low (hard for me to be sure if it is according to specs).

However, a cable is missing, and the case that was supposed to be included with the projector was not included!

I have been promised by James that this will be rectified shortly.

**********************
August 20th 2015
Update on the situation,

I have been promised rectification of the missing items in the shipment, and a full refund (that I never asked for), against me creating a good review. I find this highly inappropriate, as it would lead customers to the wrong belief that this re seller is trustworthy.

*The price advertised is not shown clearly as in US$, unusual for a Canadian suppler.
*The 5 days delivery never arrived
*The UPS replacement was missing Items
*The missing items are been hold against a good review on this site

For this above, I have set my review of this re-seller to the lowest possible rating.

Jb

PS:
I suspect that most of the good review here are the results of such a scheme!
"

"Fast and easy. They had exactly what I was looking for."

"Have been looking for an inexpensive projector for occasional power point presentations and found this site. Hope it is as fantastic as it looks!"

"ordering went well - I need to wait and see if I like the product."

"Every thing was as I expected!
Congratulations You are OK."

"This is a good projector at a great price. I will use it for prison ministry."

"New customer, so far I contacted customer service for my delivery and the response was fast and expedited. "

"horrible experience . ordered projector on july 02-15 with the expectation of 3 to 5 day shipping. never received and email with tracking number. called dealer on july 14 was told it was supposed to be delivered on july 13, but there was not delivery conformation. was told another projector would be shipped out asap. the rep then just hung up. called dealer yesterday, 07-20-15, told projector did not reach the shipping dept, until july 16. was promised a call back at 2pm on the same day to get an update. no one called. i needed the projector by july 20th. had to rent one. would not use dealer again, i am canceling order. "

"I ordered a projector 3 weeks ago and have still not received it. Customer Service and the website tell me that the order has processed. The customer service agent told me last week that I would receive it by the end of the week. I still have not received the projector. "

"Good so far. Very easy check out. Hope the projector is everything it appears to be."

"Great prices! The quality of the products looks great, can't wait to try it."

"The order did not ship as promised. It was promised to be delivered 3-5 days from the order date which was made on June 6, 2015. No follow-up. I called on July 10th and informed that it would ship that week. Then followed up on July 12th and promised it would be shipped by July 15th. The promises have been broken three times - I think the store is probably a scam....?

I was promised a full refund and will be following up with that...."

"Ordering the projector was very easy. I hope it is what I need for my home. I did not call customer service and may be sorry if I ordered the wrong projector."

"First time buying…just placed order, so I really cannot comment on anything other than the shopping online. I will wait to see how delivery, etc. goes and how everything works."