"While watching TV suddenly it went out; went on the hh gregg web site, found the right TV, right price, in stock, and one hour later was back home watching the new TV. Very satisfied with the web site and the customer service in the store."
"I wanted to buy a DVD player. I found one and was ready to check out but I couldn't find the delivery option, so I had to go to Best Buy. "
"On time, looks like I expected, priced reasonably, very happy."
"They overbooked an item and did not even care to notify me that the item was not in stock. I had to call the customer service multiple times to cancel the order and get my refund."
"The installation guys did not put the door back on the hinges, and they damaged two ceiling tiles that they removed in process of the installation of the machine. On the positive side, the machine was installed correctly and works fine."
"I don't choose to relive it. Thanks for asking?"
"The shipping was pretty fast and I love my order!"
"I purchased a 32" Samsung Smart TV and the price and delivery were great"
"I was simply amazed by the quick delivery and excellent quality that the product was in. i look forward to doing business with HHgregg in the future."
"The delivery men did a very good job of getting my old dryer out, and the new one in even though the entry was very very close. They were very helpful in putting the doors back on their hinges, and were very courteous. They also made sure I knew what I had to do to hook up the dryer. Five stars is not enough these guys.
PS: We love the dryer and feel we got a very good deal."
"Very professional in a timely way. That's very important to me as a consumer."
"Installation kit was not delivered and I had to drive out to pick it up. I have a truck and has it delivered so I wouldn't have to go out there. No one has contacted me yet. "
"Easy enough ordered on line and had my new tv picked up with no problem!"
"I placed an order and paid online at hhgregg.com for a 4k TV. After several days of no communications I called and was told the item was discontinued but my local store (Haddon Hall Rd, Apex) had one in stock. I arrived to find that this was a display model - OK - but then the manager REFUSED TO HONOR THE ORDER PRICE and wanted to charge me more for the set. Needless to say I cancelled the order and bought a TV elsewhere that day. I checked Yelp reviews for that store after the fact and this "bait and switch" scam seems to be common practice there, along with the appalling customer service. Some re-training (or re-staffing) needed methinks."
"Great experience- especially with delivery!"