"Very good service. Thank you all."

"Although we had an issue with the website, when we called customer service they were quick to rectify the situation and the in-store pick-up was a breeze. I do feel bad that they had to be in the store so late just because it was Christmas, there were no other customers. But I appreciate that I was able to pick-up then."

"Courteous, fast hookup, left boxes in case of return. "

"Very nice people at pick up & easy to order online"

"Easy to order and shipment arrived when expected."

"the online page continued to error for some reason and it would put charges on my credit card and I had to monitor it until it was removed. I only paid what I received but the error should never had sent additional charges."

"Quick and easy pick up of order. Sales Representative very helpful!"

"Bought TV online and it was ready for pick up when i got there an hour later. Staff is very friendly and helpful. Very happy with purchase. Will buy from them again."

"I was extremely pleased with the prompt and courteous service that I received at hh gregg! I would highly recommend your store/services to my family/friends! Keep up the excellent work!"

"The only place you ever need to deal with. "

"Everything went smoothly. Very fast and efficient thank you. "

"I ordered a stove online and was given a shipment date beginning 12/26, which is today. I have received no other delivery or shipment information since my initial purchase. I ordered from HH Gregg because of the early delivery date. I was put on hold on the phone for 45 minutes with HH Gregg and was told they don't know anything about it and would forward me to the delivery service (AFTER waiting 45 minutes no one knows anything about my $1,000 purchase). I was then forwarded to the shipping service, which was just a voicemail that said "we are not open." I made my purchase through HH Gregg, not any other third party service, so HH Gregg should know where my appliance is and when it is arriving. This was a gift to my father and we can't just sit around waiting for something to arrive. This seems like a very disorganized way of doing business and if this will be my first and last time shopping with HH Gregg if this situation can't be remedied ASAP. Where is my purchase and when will it be arriving?! How did I receive an estimated delivery date of 12/26 if the company is not even open that day? "

"The customer service representative I spoke was courteous and answered my questions quickly. I received the package ahead of Christmas which made my husband very happy. The item was exactly what was ordered and we are listening to it right now. "

"we had a very pleasant experience. "

"First time I ordered from HHg and I l????King forward to many more.LOVE LOVE LOVED THE SERVICE AND COMMUNICATIONS. They kept me informed every step of the precession. Professional, courteous and PROMPT! Thank you."