"HH Gregg was easy to order from, delivered as promised, and the customer service was helpful after UPS delivered a damaged television. "
"Ordered 2 items and neither time did I get a shipping confirmation email. "
"ordered online and picked up in store"
"Wait time at store for pick up was slow no other issues!"
"Wonderful service and very friendly. I recieved one order in store and had other shipped. Very prompt and helpful with my questions. Thank you!!"
"Local store personnel were very helpful on the phone. I ended up ordering my TV through their website. It was quick and easy to place my order. White glove delivery was the next day. They were experienced in setting it up, and answered all my questions. "
"The Midlothian store staff were great to work with and the prices are very reasonable. "
"I had a problem after delivery and needed to call Samsung Service for a service request. My dryer wasn't working properly. Anyway, Samsung gave me the run around for two days. Finally I called the Staff at H&H Gregg where I purchased the Dryer and within 24 hrs someone was at my home and fixed the problem....Thanks."
"I dealt with Mike at the Green Bay store. Service was phenominal!!"
"I was waited on and directed to the employee to get my pick up item. The employees were great, friendly and very helpful! I was inquiring about an antenna and once again they were so helpful. I will let others know that I had a great experience."
"Prompt, friendly and efficient "
"I purchased a washer and dryer online because h.h. gregg had the best deal I could find. I could not find a delivery date online so I tried to call their customer service dept. and was on hold 30 mins before anyone answered and then was immediately disconnected. I had to go to an appt. and while at it, saw I had a voice message from customer service saying they needed additional information for billing purposes. When I got home I tried to return their call to find out what they needed that wasn't completed online when I placed my order. I was on hold 50 mins. that time before someone answered and the person I spoke with didn't really know what they needed from me. I tried to ask some questions about when I could expect my washer/dryer to be delivered and the girl disconnected the call, I assume because she didn't want me to ask her anymore questions that she couldn't answer. Since it was late afternoon, I waited until the next morning and called customer service back asking to speak with a supervisor. I had been on hold another 30 mins. before they answered and told me it would be 4 hours before a supervisor would be able to return my call. Being fed up with the lousy customer service and lack of information about my order I just decided to cancel it. I will never do business with h.h. gregg again regardless of how good the prices may be and most definitely won't recommend them to anyone else. "
"Always pleasant to deal with the folks at hhgregg!"
"The staff were friendly, more than accommodating, and very helpful! I placed an order online and they were more than willing to apply a coupon I recieved by email the day after placing the order. This is customer service at it's finest and very much appreciated! I will return to h.h. gregg!"
"Was sent 2 computers I ordered 1 still waiting for credit to my account"