"Checkout process was good but the product I wanted was out of stock"
"First time using so will see how fast i get products and qwality "
"First time purchase, hoping for the best. If this goes well, I will be a return customer."
"Easy going no issues- computer friendly "
"Quick and easy and cheap. I’ve ordered before."
"Price was very good. Sticker shock set in when shipping was almost as much as the 4 items I ordered. And that was standard, not rush shipping. Hope they are worth it."
"Excellent first time experience."
"HPFY has a great variety of products for various health needs. Their products for those who have had ostomies work extremely well. I highly recommend HPFY."
"Shipping seems to be an excessive expense with this seller."
“We are sorry to hear that you experienced an issue with your delivery. It can be very frustrating not to receive a product you've ordered and paid for. Your satisfaction is important, and we will priortize your order to make sure you get the product you need as soon as possible.”
"Will wait for delivery of product ;) "
"My oxygen filters took over a month to fill !!!!!"
“We understand how frustrating it can be to wait so long for essential supplies like oxygen filters. Delays in shipping can be incredibly challenging, especially when you rely on these products for your health. The delays you experienced is not the standard that we strive for, and I regret any stress this has caused you.”
"I like the lower price than the other site. Hope the product is satisfactory."
"Surprised and disappointed"
“Thank you for your valuable feedback. It sounds frustrating when you're trying to save on your purchase, and the discounts are not getting applied. If you have a coupon code for free shipping then please reach out to our customer support team directly, and they can assist you in getting the discount applied to your order. Looking forward to serve you better!”
"Placed order three days ago and have yet to receive notification of shipping. Have gotten numerous solicitations from Health Products over the last few days to order more products, but nothing regarding the order I placed and am anxiously awaiting."
“Thank you for your valuable feedback. Since, it was a weekend so most of our suppliers are closed. However, we are working diligenlty on your order and rest assure that this will be delivered to you withing this week.”
"I searched around for the best price and found it here on this site good job. Look forward to receiving the product. "
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:
“Thank you for sharing your feedback. We’re glad to hear you found the price of the items appealing. We understand that shipping costs can sometimes feel unexpected, especially when they approach the value of your order. We strive to keep our shipping rates competitive, and your input is valuable as we continuously evaluate our options. We hope that once your items arrive, they will meet your expectations and prove to be worth the investment. If you have any further concerns or need assistance, we're here to help!”