"Didn't need to use the insurance but gave us peace of mind knowing we had the medical coverage if necessary."

"I took out the insurance and had no need to use it as I remained well throughout the trip. I believe that the premium was fair for the trip I undertook and hence it was an excellent experience."

"Enrolled online and had peace of mind for my trip. "

"Easy to set up. I haven't traveled yet."

"I haven't gotten a response about my expense in a week so i am not sure what is going on"

"Very good experience and great service "

"We did have to use it so can’t really tell you much about that process, but it did give us a peace of mind knowing we had it if needed. Very reasonable price."

"I sent them email to claim the lose, but no response at all!"

"No experience - did not need to use it. The only time one can judge the insurance is at time of claim processing and ease of payment. Fortunately, I did not need to experience that. But, it gave us a peace of mind to have it!"

"We didn’t need to use it. But it was good to have knowing about nearby clinics on our travel to Peru."

"We are retired and do a lot of international travel. HTH offers good medical coverage. Fortunately, we have never had a claim to date but hope their claims service is good if we ever have a need."

"I didn't use it but I was glad to have it"

"Minor emergency room visits in Mexico we paid directly to hospital, no need to claim afterwards. Important to insist that the hospital make the claim while you are there.
Doctor visits need to be paid as claims after the fact."

"upon emergency I called your support. They referred me to an emergency center. When we got there, it turned out they don't accept the insurance and no one spoke English.
After that we went to 3 hospital. No one accepted your insurance.
Also I could not login to the app."

"Will use again. Website user friendly. "