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Verified
5/5

2006-10-05

"Excellent reseller. Ordered an E6300 Core 2 Duo cpu from HW Rebuild on a Saturday night. Got immediate email confirmation, followed by an invoice and notice of charge authorization. Then that same night I received a third email, an update telling me that my order was in processing and scheduled for shipment on Monday. Got the UPS shipment notification and tracking number around noon on Monday--and received the processor--sealed, brand new--three days later. HW Rebuild had the absolutely best price on the Net (beating Newegg by $10). That and the free shipping and exemplary service made for a perfect transaction--so I wouldn't hesitate to order from them again. The only negatives I can think of are the limited selection of stuff on the website, and the fact that the site itself could benefit from a good proofreading."

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N/A

Verified
5/5

2006-09-13

"prices very good and the item was delivered very fast thanks"

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Overall quality of the company
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy

Verified
5/5

2006-09-10

"HWRebuild had the lowest price I could find anywhere else for a CPU. They shipped the product out very fast and kept good communication through the whole process. I will definitely buy from HWRebuild again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
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Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
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Making decisions on their own
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Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2006-09-08

"I ordered an Intel e6300 CPU from them late Tuesday night, and was surprised to find out it had shipped by Wednesday morning, and it was sitting on my doorstep on Thursday. Needless to say I was very impressed with their service and would buy from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
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Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
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Being trustworthy
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Being easy to reach
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Overall customer service
Customer service making decisions on their own
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Customer service resolving problems
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2006-09-08

"Ordered an E6300 C2D processor on tuesday night using their free shipping. Within 30 minutes I had received two emails with order updates. Wed. morning I received the tracking number and wed. evening I received notice that the package had shipped. Thursday afternoon it was on my door step. Excellent communication, extremely fast shipping for free, best price on the E6300 around. Definately worth doing business with."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
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Customer service being knowledgeable
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Customer service being easy to reach
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Customer service making decisions on their own
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Customer service being trustworthy
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Customer service resolving problems
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2006-09-08

"I ordered a e6300 cpu. Their communication was excellent, updating me by email during evey step of my order process. They shipped very quickly and my e6300 arrived as advertised. These guys (or girls) rock. I wouldn't hesitate to order from htem again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
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Overall customer service
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Customer service making decisions on their own
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Customer service being easy to reach
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Customer service being knowledgeable
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Customer service resolving problems
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Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2006-09-04

"I was looking online to find the best price for the new Intel E6400 Core 2 Duo processor. Through a hot deal forum I found this place. At first I was a bit skeptical since this is the only site that offered it at MSRP. Most vendors sell at 10-20% markup. But rest assured, HW Rebuild came through. Price includes free shipping and shipping came fast. Excellent!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with

Verified
5/5

2006-07-28

"I ordered an ASUS A8N32-SLI Deluxe Motherboard from HW Rebuild. They had a great price which also included free shipping! They have a wonderful policy where all of their items have free shipping. It makes shopping there quite easy. My order was shipped promply and arrived quickly. I am very satisfied with my purchase, and I will shop there again!

I ordered a Thermaltake Armor case from them before and that transaction was just as smooth as this one was. HW Rebuild is great!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

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