"There's your warning. 'an eBay company'
The other negative reviews for half.com seem to be from buyers. As a seller, it seems that buyers have the better deal, but I wouldn't trust them either way. I used to sell higher-priced, out-of-print CDs through them. With one particular transaction, the buyer claimed he never received the CD, so I sent another. Then he filed a claim through Half.com saying he never received the second one. I sent customer service the receipts for mailing the packages, but USPS only prints the zip code on the receipt and that's not good enough for half.com (as if it's really plausible that I'd be sending another CD-weight package to someone else in the same zip code a day after the customer placed the order). Half.com didn't just refund the customer after he lied, they also REMOVED MONEY FROM MY DEPOSIT ACCOUNT without my permission. I've never bought or sold an item with them since. I wouldn't trust them again with any account information after their underhanded tactics."
"Please don't buy from half.com because their customer service is horrible. I bought a brand new text book through half.com and they were telling that there is buyer protection sadly that is not the case. They would stand with cheating/lies of the seller. 95% of the book was highlighted and pages were missing. I told this issue to half.com and even send photo of the same for evidence. Sadly they were sitting on my case as if they did not care. Then I had to call Ebay and they told that half.com issues they have limited control. They will not issue a recall tag YOU WILL HAVE TO PAY IT FROM YOUR POCKET. It cost me 6usd to ship the same back to seller and they would pay on 3.99usd as return shipping charge. They were offering as if we buyers are nothing value. If you buy pay only with paypal. I have filed case with BBB. "
"Great service for selling old textbooks and video games. Commission fee is sort of high, but is comparable to that of Amazon's marketplace."
"I bought this book thinking it was the right one. Unfortunately, I have made a mistake and purchased a soft cover instead of the hard cover copy. I contact the actual seller NJBUYTHEBOOK and have agreed to return the item for refund through Half.com. This was a huge mistake. After I returned the item I have lost my credit card and had to close it. Half is reporting the item refunded but no money came back into my account. I have contacted Half.com September 10 about this and had not heard any responses. Customer service is horrible. No phone number to call to talk to a person. Emails never get answered. I am highly doubting my money will ever be returned. DO NOT PURCHASE THROUGH HALF.COM. If you have a problem with your order forget about getting your money back!!!"