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Customer service:
3.75/5
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1/5

2019-07-10

Bought 8 boxes of books

"I brought 8. Boxes of books 2 of vHd I only got offer 17.25"

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1/5

2019-06-21

Bad experience

"I had several books and DVDs and thought I’d get at least 20-40 for them . I got a whopping dollar said most of my titles are not popular. I would have been better off donating to Goodwill . I drove just about a hour to do this . rip off big time "

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1/5

2019-06-14

Brought in about 30 books in excellent condition. Got 1.50. Half of them had the sticker on from when I bought them there.

"Consider this a donation place because they won't give you any money anymore. I thought it was bad before but now it's terrible. He said my titles don't sell and I pointed out that I bought most of them there."

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1/5

2019-06-12

DON'T ORDER ANYTHING ONLINE

"My order was shipped on May 27 and on June 12th I still have not received my package. You might as well be sending cash through the mail because that is the risk you take. They don't offer insured shipping and if your order is lost then so is your money. I spent $45.14 and spoke to a customer care rep, who tells me once it ships there is nothing they can do. They just lost a long time customer. I DON"T RECOMMEND ORDERING ANYTHING ONLINE. I'll stick with Amazon from now on. At least I get my stuff guaranteed."

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1/5

2019-06-05

****!!

"After you drive to half **** books you better drive to a skrink's office because you need your head examined. I took 9 books in excellent condition and 7-8 CDs. I got 2.00. Two freaking dollars. I will never step foot in that store ever again!! Never!! They **** so hard. "


1/5

2019-06-03

Donate your stuff to the library

"They will only give you about 02% of what you paid retail new. Not worth the trip and the wait."

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1/5

2019-05-22

Not Half Price Anymore

"I have been buying books from Half Price for over a decade. It was my go to place to just look and find that rare gem I couldn't locate or something I just would stumble upon and gleefully take home. Typically I am looking for gaming books and this was before online shopping had hit it's real stride. Recently however, Half Price has suddenly decided they want to get into the collector's pricing game. Well, good luck is all I can tell you. This past weekend I found books DOUBLE their original cost. These books can easily be bought online now and certainly not all are cheap but being that Half Price paid someone well less than half of the original cost of the book and then decides to charge double the original pricing is outlandish. It was enough for me to decide I will no longer frequent their establishment. I understand profit but outright gouging, especially when your name is Half Price, I will not support in any way."

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1/5

2019-05-14

Bad business practice

"I brought in a volume of books that go for $729 on Amazon (new) and sell (used) online at HPB for $332. They only have one of these volumes available in stock! Mine were still in the plastic...brand new! And they insultingly offered me only $17. Horrible business practice. They should just stick to selling books and leave the buybacks to Amazon, who offered me $255 based on the condition. I would have sold to HPB for $200 for convenience, still netting them $200 in profit based on their price for the same set used! HPB is a rip-off for booksellers! Don’t do it unless you need a quarter tank of gas."

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1/5

2019-03-28

Snarky cheap hipsters...

" The people at half price books are a bunch of arrogant sniveling hipsters. Also their book buying procedures and offering prices are horrible. It would be nice to see some unpredictable people working at these stores but unfortunately it’s the same old hipsters you see in every Midtown America. "


2/5

2019-03-17

Store still has value, just not in there buy back policies..

"Still don't mind buying from them, as I can usually find some interesting items. But, their buy back policies are border-line criminal. They run a business, so they deserve to make a profit. It's offensive when you can't get even 15 cents on the dollar. My bluray/DVD collection is in near mint condition..yet..not even 50 cents offered per movie...shameful...
HPB, Webster Tx...3/17/19..
"

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1/5

2019-03-14

half assed books

"offers on books are way too cheap thats not right for the consumer, then they plop them on sale for 4 times what they gave u.

"

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1/5

2019-02-21

Same complaint as everyone else.

"Offered $35 for several good books in pristine condition- one signed- and approximately 17 Blu-ray videos. Needless to say I refused the offer. I seriously would not sell to them again. Very bad experience."

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1/5

2018-12-19

Slow shipping

"Takes 3 weeks to get 1 book even international items arrive faster. Better off shopping elsewhere if you want something in a timely fashion"

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1/5

2018-12-10

Selling Books

"This is the worst place to sell books to. The 11 books I brought in were in mint condition, and most were hard copy. I wasn't even offered $1 per book. They are very stingy at what they give the person selling the book, but have no problem charging around 7 times that price to sell it. "

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1/5

2018-12-04

Rude, Ripoff

"I bought too many books and decided to sell them at half price books. I had over 200 books that were in okay condition for the most part. They tell me that they are not valuable because of their condition and convince me that they will probably donate or recycle most of them. So I accept the offer they gave me of a whopping 8 dollars because i thought it wasn't worth taking all the books back to my car. I come in a week later because i did like this store and notice that those same books that they said were "too low quality" were on display in their vintage section for probably 6$+ each.

Other than that most workers aren't busy, it is very often when I come in and notice that 3-4 workers are just talking with one another not doing anything. They don't help you cart in, they don't help you sort and cart out if you decide not to sell to them. They will just stand there like you are annoying them by being there.
"

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