"I ordered a box custom for my truck and 2- 12" kickers. Everything was packed safely and worked as it should. Great price and fast shipping was nice too. I would definitely recommend them"
"I had contacted them multiple times for support on an item received and got no response back at all "
"Half-price audio is actually HiFi Sound connection it's the same place the same person answered the phone and when I asked them is this hifisoundconnection they said no they're completely a different company and not involved with each other at all mind you it was the same girl that answered my call when I called the other place. And now trying to do a return my emails are coming back with a message saying not delivered, mind you it's sent and I also received emails from half-price audio but the message saying not delivered comes from HiFi Sound connection imagine that"
"I normally don’t write bad reviews but this by far has been the worst experience ever with a product and company. I ordered a setup for my jetski that includes 2 speaker pods made of very cheap plastic, they weigh less then 4lbs combined with 3 slim screws that will snap with any force. I received part of the order only, even though site said in stock. Then after trying for two weeks via email I finally called to speak with some rude lady who kept insisting I was not sending pictures of pods with speakers not fitting in them, that’s correct the speakers did not fit these custom cheap pods, buyer beware, product is cheap as they come and customer service is horrible, Im just going to return these items back and go elsewhere, for the price of 569.00 you would think they would send you the correct items but nope, not a clue as to what they are doing "
"Ordered a part via USPS Express 1 day shipping and they shipped it first class. Called to verify the screw-up and the lady on the phone had her mouth open and ears closed. Wanted to place blame on the USPS rather then admit they've hired incompetent idiots in their shipping department...my mistake for not checking reviews for these clowns, their mistake for butchering the order, I'll never order anything from them again."
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"I ordered a subwoofer box for a square kicker L7,upon arriving i open the box and it wasn't even a perfect square,i called and told them it was so small for my speaker,they told me to send pictures so rhwy can review them,I've sent four emails with pic over a two period ...no response "
"Immediately out of the box I noticed very loud creaking sounds. After some use, the box started rattling obnoxiously. I took the sub out and noticed that one of the joints had completely broke loose and there was a bad air leak. Joint wasn't even screwed together. They blamed it on damage during transit, but I blame poor, hasty assembly. Subs and refurbished amp work great, but the box will need to be completely resealed. No help from the company. I guess you get what you pay for. "
"I purchased 3 subwoofers from them. When one blew I sent it back. They told me that they count not replace it because they didn't have anymore. But the could send me one which was half of the wattage of the others, or I could get in store credit or a refund. So I looked at there website and could not find anything I would use. Before I did they sent me a receipt for the speaker and was about to ship it. I called them and got a very rude lady who continually kept interupting me and would not allow me to explain my situation. I tried to explain to her I was working with Jerome and per his email those where my options. She would not listen and told me no refund or store credit. I said I will just send jerome a email. Jerome was very nice in the beginning but takes a while to respond. However I fin ally got him to reply, but he told me I already handled it with the other lady.... would use another word she was far from a lady.... but they just sent it anyway. I will be getting with bbb the state commission and whoever else I can. And when I'm done I will go to small claims. Do do business with these people. Poor customer service. 4/30/2016 So bad because I could have went to kicker directly now I can do anything... stuck with a speaker I can't use. "
"I'll start off by saying I should have checked out some of these reviews prior to ordering. I ordered a dual sub it was apprx a hundred dollars the money came out my account immediately. A few days later I received a email that says the piece was damaged and a replacement order would take 2 to 3 weeks before it reached them, then who knows probably another 3 weeks before I would actually get it. I replied to the email to just cancel and credit back my account as that wouldn't work for me. A week later I had heard nothing, so I called the "company " and I use that term extremely loosely, so that I could find out what the hold up with my credit was. I was told that they never received a reply regarding a request for refund. I let that male rep. know that I wanted my money back he said he would send request and I would get it soon. Still know refund yet, it's been three weeks since my original order. I just got off the phone with a very rude young lady, who told me my refund was still being processed. I explained to her the ridiculous amount of time that this process was taking, and that an apology would have been the way my call should have been handled she hung up on me... I called back to get the same clown on the phone I requested to speak with a supervisor after the typical trying to figure out who I was and why I was calling, I was placed on a 33 minute hold and eventually disconnected again. DON'T ORDER FROM THIS SITE!"
"I was suppose to get our speaker box five days after ordering it on 3-18-16 I had to cancel my order becouse I was told it would take two to three weeks after 4-2-2016 to receive my box. I cancelled it and called back again today 4-7-2016 to ask why I wasn't receiving a confirmation of a refund so the customer service person requested it again and now I receive a email saying my item has shipped 15 days late on getting here and I already purchased a new one that only took three days with shipping and ordering from Amazon who I think is wonderful! Any way this company is not professional and don't order from them I still don't have my money! And the customer service person hung up on me tonight so here you go Jerome fix this it says all of my calls were recorded so fix this you owe me almost $90!"
"Worst online experience ever.....I was charged for an order that never even went through. I have contacted them four times to get a refund and they claim they never charged me (even though I have the charge on my credit card statement). Don't purchase from them!!!!! The only reason for one star is you can't do NO STARS!!!"
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"Terrible service products and customer service... i ordered just a basic sub box from them. And sub box wont fit subs. Tried to contact them and they made sum excuse needs sanding and hit with rubber mallet bt shouldnt have to do that. Read other reviews and also people say same thing. Sub boxes from these guys are terrible. Dont buy. Spend lik more and buy elsewhere "
"I ordered a simple car stereo FM antenna cable. Ordered on 4/30/15. One week later I check email to see about delivery. Hmm, never received any emails from them as they state that you will receive an email when your order has shipped. So I go to the web site and check. Hmm, order still has not processed. Call customer service. Hmm, they have no idea why it has not even been received by THEIR warehouse! Needless to say I cancelled order. Let us see how long THAT takes to get my $6.88 back. BOOOOOOO Half Price!"