"I have been using HS for years personally and am now starting to use them for my business needs since my experience with your company has always been good. "

"I recently bought a Christmas tree. The order page said that there was an additional charge of $40, which I assumed (correctly) was for shipping. It was only when I got to the final page that I found out that this was an *extra* shipping charge, on top of another $46.95 shipping charge. It would have been clearer, and more customer-friendly, if the $40 charge had been clearly identified as an extra shipping charge on the original order page. I probably would have ordered the tree anyway, and it wouldn't have felt like a "bait and switch.""

"You can't go wrong by purchasing H&M products."

"I ordered the NASA pink light bulbs for our two female dogs for a night light. The dogs fought when first adopted, so tried these bulbs and leave them on at night and they go right to sleep!!!!! Thank you for a peaceful sleep for us all!!!!!"

"Always goes well . Good products"

"Excellent web site. I have always enjoyed H/S products. Have mostly been very satisfied."

"Got a catalog, loved the special sales prices."

"the prices are high but the service and products are high quality. I like the no quibble guarantee."

"Good selections of goods."

"Have always gotten quality products from H-S."

"Always superior products, service and shipping"

"Web site is very easy to maneuver."

"Pleased so far. No regrets."

"I can't wait to try my new product"

"Easy transition from catalog to website. A big plus."