"I like the products and the service."
"Although I don't have to like to use it, I really appreciate the lifetime guarantee and return policy."
"Always a pleasure dealing with you."
"You go by what the item cost. However, I ordered a small item and was charged a high amount because of the total cost of the item. It can't weigh but a couple of pounds. In the future, I will look for my items on Amazon where I don't have to pay for shipping."
"We have always had a great experience with Hammacher Schlemmer's products. Everything has been just what we expected and very good quality. Will always shop with them. "
"Experience was straight forward. S&H is too high if you don't meet the minimum $buy.
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"Everything is perfect, just the shipping payment is too expensive"
"I was really surprised not to find acct login options on the front page. I shopped as a guest and did not set up an account at the one option I had. I'm not sure if we have an account or not. Not a real problem."
"Bought compression socks, will see how they are when i get them. The process was easy."
"Rarely, if at all, disappointed."
"I ordered a personalized book on Nov. 1st as a Christmas present for my husband. I called a week before Christmas as I had not received my order. I was reassured that there is no reason I shouldn’t receive it by Christmas, and was told I would receive an email confirmation. I never received the email. I called 2 days after Christmas to cancel my order as I still had not received it. Was told it would be cancelled. Noticed the company trying to authorize the charge to my account in January so I called again. They said there was no records of my call in January but they would take care of it at that time and cancel the order. Received my product at the end of January, and was charged the amount in mid February. Called customer service to get my money back and return the item (that I had already cancelled twice at this point) and again was told there is no record of my previous calls. Apparently they pay their employees to lie to you. Never again. "
"Yes, the price is more than similar products elsewhere, but the quality is guaranteed quality is worth the extra 30% or so."
"The cost of the items obtain are good, but the shipping cost is a bit pricey."
"EASILY FOUND WHAT I WAS LOOKING FOR"
"WHERE ELSE CAN YOU FIND THE MOST INNOVATIVE AND UNIQUE ITEMS THAN HAMMACHER SCHLEMMER?"