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Product & services pricing
4.11/5
Chance of future purchase:
4.04/5
Shipping & packaging:
5.00/5
Customer service:
4.03/5
Return/Replacement policy:
5.00/5

Verified
5/5

2024-05-28

Love my Charles belt bag!

"I looked at many leather bags…and selected the Hammett Charles in black/gunmetal. It was the perfect fit for my petite size, had multiple compartments and is beautifully designed - everything I wanted in a belt bag. I’ve worn it everyday for 2 weeks straight now, and couldn’t be happier!"


Verified
5/5

2024-05-26

Excellent

"Great customer service and love all the bags. "

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Verified
5/5

2024-05-25

Love

"Love my new Daniel! Even better in person. The packaging made it even better! "


Verified
1/5

2024-05-25

Never received the item

"I think maybe the item was taken to the wrong address"


Verified
2/5

2024-05-25

Using Fedex for delivery makes every order with Hammitt an unhappy experience.

"I love Hammitt products but ordering directly from Hammitt is usually a disappointment due to Fedex. Deliveries are almost always late or lost. I paid extra for faster delivery this last order and 6 days later it is "delayed" in Chicago."

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Verified
5/5

2024-05-24

Love Hammit bags!

"This is my second purse and wallet purchase of Hammitt. I love the uniqueness. "

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Verified
5/5

2024-01-28

The Best On-line order Ever!

"I was wavering as to whether a bag would meet my needs- I called and Christy could not have been more helpful-she really guided my to decision in the most helpful way. Her cheery attitude and informative guidance convinced me buy! I await its arrival eagerly."

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Verified
5/5

2024-05-23

Amazing service!!!

"I have never had customer service like this! This company is top notch! I still cannot believe what they did for me- I called them because I had ink stains on the inside of my purse, I asked them if I could have the liner replaced because I absolutely love my purse- I wanted to pay to have it fixed- but the representative said that they don’t replace liners. Then she said she would send it to the repair department and see what they said. They actually offered to replace my whole purse- I still can’t believe they offered this!! Without any trouble or effort my new purse arrived within a few days!! I have never nor will ever have customer service like this ever again! This company is a class act— this company made me so happy! Thank you Hammitt!! "

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Verified
5/5

2024-05-23

Great design

"Love the fresh designs , New looks and as always the quality and craftsmanship. Even up to the way things are packaged . "

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Verified
4/5

2024-05-23

Love the bag.

"It arrived quickly
Love the bag
Hate paying $30 for a box I just threw in the trash !
"

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Verified
5/5

2024-05-23

Purse repair

"Excellent service from the time I reached out to your customer service until it was repaired and returned to me. I have several of the Hammitt purses and after my recent experience with your company I will continue to purchase more in the future. I will also continue recommending them to my friends and family. Thank you so much for your speedy service and kind employees.

Darlene Carroll
"

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Verified
5/5

2024-05-22

Love love

"Love love all the products have several"

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Verified
5/5

2024-05-22

Love Hammitt

"Hammitt always delivers. They make customers feel like family. I love the bags and will never get enough of them! "

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Verified
5/5

2024-05-22

Bryant Handbag and wallet

"Top quality product, very satisfied with both pieces, love it!!!"

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Verified
5/5

2024-05-21

"I received excellent customer service while in the Manhattan Beach Store. Both ladies were simply wonderful. "

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