"I got my Hammitt bag for Christmas last year and saw a hole in it at the beginning of December. I reached out to Hammett warranty team who let me know they could not fix the bag, but would be happy to replace the entire purse for free. I didn’t have to pay anything for shipping and received my person a very timely manner, let’s just say I am definitely going to be a customer for life! "
"EmmaLee was prompt , helpful and resolved my issue. "
"This bag is beautiful! I collect HAMMITT bags and this cargo/black Bryant edition did not disappoint! Looooove the presentation of it with the gorgeous box as well! Worth every penny! "
"Such an easy process to repair a defective zipper on my weekender bag! Sent in pics, got it approved, mailed it in, repair completed, and my fixed bag arrived back on my porch in about 2 weeks. Thanks Hammitt for standing by your repair customer service and making good on your products!"
"Your staff is so kind and my family met Tony and son in Nashville when he saw my wife and daughter wearing one of his purses. Tony sent my wife a wallet. Customer for life!! Thanks "
"From start to finish, Hammitt exceeded any expectations I may have had. Above and beyond with solutions, standing behind their product and staying true to their promises. Excellent."
"I purchased the conditioner for my Hammitt bags and my bags look like new, glad I purchased it."
"All the experience I've had with the purchase of my handbags and wallets have been great. And I've purchased a few. Looking forward to purchasing the cargo leather handbag
"
"Everything was handled Outstanding.
What an awesome experience.
Go Hamitt"
"New exact what I was looking for "
"I just love everything Hammitt! My forever bags I love everyone I've ever pufchased!"
"Prompt delivery and great products!"
"Been looking at purchasing a bag but was not sure I wanted to spend the $ for the one I wanted. But, made the decision and had excellent customer service and delivery of the product was faster than I had expected. Very soft leather and love the 2 strap option."
“We are thrilled to hear that you decided to treat yourself to a Hammitt! Thank you for your kind words about our customer service and the quality of our product. We're so glad you love the soft leather and the versatility of the 2 strap option. Enjoy your new Hammitt bag!”
"I’m 65+yrs have a dozen HAMMITT or more and each one has a purpose . The leather I LOVE the styles,workmanship and it’s AMERICAN made!!! That is worth the money. Can’t wait for my new birthday gifts"
"Easy to order, it arrived very quickly and of course it is just as beautiful as I expected!"
A rep from Hammitt, Hammitt_Johanna, has responded:
“So good to know that you found exactly what you were looking for on our site! We hope you are enjoying your new 110 North | Black/Gunmetal and Daniel | Black/Gunmetal | Med. They are perfect together and so chic too! Your feedback is appreciated and hope you enjoy your new Hammitt items for years to come. Stay tuned for more exciting styles and colors dropping for Spring and Summer!”