"I contacted customer service to ensure Christmas delivery and received a super kind and genuine response quickly. I’ve always loved your bags and now know your CS is just as amazing! Thank you! "
"An unintentional wrong address on my order was corrected immediately after contacting the Hammitt company by email. "
"I had trouble placing an order online, I called customer service and they fixed the problem! I have already received my new accessory and I love it!"
"Great experience with this company! "
"First purchase as a gift for Mother/Grandmother. Shipment was delayed. Called customer care and issue was resolved, specialist called back with an update, and expedited shipment of new purse. Arrived as scheduled. Thank you."
"Johanna, Hammitt Concierge, assisted me with multiple issues via emails and phone calls and was very helpful and knowledgeable and I received my order in time for Christmas.
She was terrific!
"
"The title speaks for itself. I have had to have two bags repaired in the past, and they both came back shiny and new. The concierge service is fantastic and they make sure you are taken care of. I have four Hammitt bags so far, and will most likely aquire more in the future!"
"Quick, easy ordering online with a gift card. "
"Customer service was awesome. "
"Last year and again this year the item I wanted to purchase was sold out. I selected an alternate which my wife is very happy with. But it would be nice if Hammitt increased inventory on popular models during the holidays to avoid the issue."
"I am over the moon with everything Hammitt. Thank you for such quality in everything "
"I love my beautiful new bag ! The leather is so soft and the workmanship is perfect, it was delivered in a classy box and would make a wonderful gift. Shipping was fast."
"Hammit provides great online tools to help select the bag that is right for you and the accessories that fit! Keep up the great work. "
"Amazing customer service from the Hammitt family and beautiful purses!!!"
"I have ordered from Hammitt before. Upon this latest order, the service received is exceptional. My order has shipped out! Cannot wait to receive!"