"I ordered a case for my phone which I really like. Also a phone charger. Both are great and the price was good also. The only negative is the long wait for shipping."
"I had no problems with my order. i was on vacation in TX at my sisters and the phone case arrived when it was supposed to and it was exactly what I wanted. The case fits my phone and I will certainly shop here again. In fact, because I was shipping to a different state, customer service called me to verify the ship address. I really appreciate the follow up!"
"Very unprofessional customer service. I paid for expedited shipping on 3 cell phone cases. On the last day of the 2-3 days hanhelditems.com calls me to say "the shipment was lost, but we are re sending the shipment for free"....
um, no its not "free" when I already paid extra for expedited shipping. The rude person I was speaking to then said we will cancel the order.
I should have never went through this company. should have checked the other reviews online and stayed with cellularoutfitters.com "
"Ordered and received within a week. Phone cases were what I expected. They had a case for my zmax. I couldn't find a decent one anywhere else. I'll order again. "
"I received my items from Handhelditems yesterday; this is not the first time I have ordered from this vendor. I have been ordering my cellphone cases from them since 2011, and I must say, not one time have I ever been disappointed. I have also ordered Kindle covers and my iPAD covers from this vendor, all of which I must state fit PERFECTLY. I think I own about 50 cellphone cases, 3 iPAD cases and 2 Kindle cases, because I like to coordinate my cases with my outfits. In spite of the negative reviews listed, I will continue to order from Handhelditems , as I have NEVER had a problem with anything that I have ordered. I ordered my case on 2/18 and it arrived with basic shipping ($2.85) the following Thursday (6 business days, as stated), and even sent me a free gift for ordering so much from them. Keep up the good work, HHI!!!"
"I ordered 2 items with this retailer and two weeks passed without receiving any of the items. When we called in, we got a sleepy lazy rep telling us the items had not been shipped and they didn't why. Yet, they charged our credit card the full amount. It took lots of energy and pain to get the charge reversed. Save yourself some headache: DO NOT order anything from this merchant. It's an untrustworthy, unreliable, marginally criminal operation!"
"I ordered an ipod 5 case, and it came in the mail within a week. I would definitely recommend this store to others!!"
"SCAM! Handheld items runs a scam. They send defective products and then refuse to issue a return or exchange unless you post positive feedback. Then shoppers think they have good reviews. Beware! Do not order from here. "
"Did not receive my full order and still waiting for a response as to why or if they plan on sending a refund, Not happy with my experience with HandHelditems. "
"Was very pleased with the service I got ordered two cases on Monday and received exactly what I ordered on the Friday of the same week. Love the cases and would order again "
"I almost never take time to write merchant reviews but I'm doing so here because of my bad experience with HandHelditems. I ordered 2 iPhone belt clips from them on Nov 3 & paid $6 extra for 2-day shipping because I had just broken mine & needed a replacement. The items arrived 11 days later, and according to tracking were not shipped until 8 days after my order. When the items hadn't arrived after 9 days I called & got a voice mail & left a message which was not returned. Called again and actually reached someone when the items finally did arrive. I asked for a refund of the lousy $5.99 2-day shipping fee, and the representative REFUSED to do so stating that he had to launch "an investigation." I asked to speak to a supervisor & he claimed he was the supervisor & the only person above him was the owner of the company who did not speak to customers. Not worth doing business with a shoddy operation like this!"
"2 weeks after placing my order and did not receive my order I tried calling them.
I called them everyday from Monday - Wednesday and all calls go to voicemail.
I emailed them and received a reply a few days later stating the phone case I ordered was out of stock.
It wasn't out of stock on their website when I ordered it, but it is now.
So I replied with a different case that was in stock.
My email fails to get delivered, I get a failure notice their email is not accepting emails "unauthorized"
Now nearly 3 weeks later and I still cannot get in touch with anyone regarding my order. The "Tracking order" page does not work on their website either. "
"They fooling customers. I bought one iphone defender, they sent totally different and cheaper one instead. Do not trust them. They are not reliable!"
"Unfortunately, we still have NOT received this item! I can't write a review for a product we haven't received!!! I ordered this BEFORE Mother's Day and my mom still has NOT received it! I called customer service and they told me there was "small" print that said it was on back order! I wish I had known that BEFORE I ordered it! I was also told that it would ship today, and as of now I still have not received and email saying it shipped! Not happy with this purchase at all!!!"
"I made a purchase on April 20 for a Samsung Galaxy S2 Pink Zebra Case with a viewing stand....well a little over a week later, I recieved a Pink Zebra case with NO VIEWING STAND...I will add that HandHelditems will be sending me out the Pink Zebra stand that was stated on my order, and I will be sending back the case that they sent me by mistake just as soon as I recieve my new stand in the mail. "