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Product & services pricing
3.13/5
Chance of future purchase:
4.07/5
Shipping & packaging:
4.69/5
Customer service:
4.17/5
Return/Replacement policy:
5.00/5

Verified
2/5

2020-08-09

my rug.

"When is my rug arriving?I'm waiting!."

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Verified
5/5

2020-08-08

Nice and heavy

"These are my first two purchases and I am impressed. Quality is very nice, very elegant. I will buy again."

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Verified
5/5

2020-08-07

Great Value for the Price

"We wanted two Persian rugs for our new living/dining room. I have had older Persian rugs in my home for years and been very happy with them, even if they show a little wear, which I think adds to their charm. By accident, we discovered HandKnotted.com. The prices were 1/4 of those for similar carpets (new or used) that we looked at locally. We purchased two semi-antique carpets. They arrived quickly, and the colors were as represented in the photos. I was somewhat concerned from reading a review from another customer complaining about the odor of the carpets. Ours arrived smelling a bit musty and humid. We live in a dry climate. We opened them up and let them air out and also ran our HEPA air filter in the room. The mustiness is gone and we are quite happy with our purchase. "

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Verified
5/5

2020-06-08

Quality and balue

"Rugs exactly as pictured! High quality, colorful, delivered quickly- excellent value! My go-to place for Kilim rugs."

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Verified
5/5

2020-08-05

Gorgeous rug

"Called with questions about 2 rugs and rep was very helpful with info so I could make an informed purchase. Shipped quickly, though there was a delay with FedEx. The rug is beautiful and though it's a half century old, it looks brand new!"

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Verified
5/5

2020-08-05

High quality rugs at a reasonable price!

"My first time purchasing a rug through Handknotted and it was easy. "

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Verified
5/5

2020-08-04

Great company

"Fabulous prices on Persian carpets and fast delivery
Great quality.
"

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Verified
5/5

2020-08-04

just great

"Loved everything about this experience - especially the rug!"

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Verified
4/5

2020-08-03

Nice Kilm

"I would purchase again good quality rug and well made."

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Verified
5/5

2020-08-02

Great rugs, fast shipping

"The selection is terrific, and I found exactly what I wanted. They shipped very quickly and the product arrived in perfect condition. It’s beautiful and I’m very happy. "

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Verified
5/5

2020-08-01

Soumak rug

"Beautiful rug, arrived perfectly with the rug pad already cut to size. An excellent experience all around."

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Verified
5/5

2020-08-01

Exceeded Expectations

"It is hard to pick a rug on-line because sometimes the colors are not true. This rug is beautiful, clean, and true to color. Shipping was fast, the rug was packed well, and I am really pleased with the purchase."

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Verified
5/5

2020-08-01

Great Oriental source

"Good inventory, prompt delivery, carpet purchcased exactly as pictured. Prices seem fair and competitive."


Verified
5/5

2020-07-31

HAPPY!!!!

"Item was easy to purchase because the website was user friendly. The rug was delivered as scheduled. Also, I am very happy with the rug quality and color! Thank you team, much appreciation. I am a happy customer!"

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Verified
5/5

2020-07-30

Gorgeous rug

"The quality of the rug is excellent and it is exactly as described.
Even in the Covid-19 era, the rug was shipped and received very quickly.
I'm VERY happy with my purchase and would order from this company again.
"

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