"It’s always daunting to buy something large like a rug without seeing it in person. The photos were good and well represented the rug. I’m very happy with the colors and quality of my new rug. Highly recommend "
"trying to use promised free return policy. No luck. no calls, no ship /return label, no relevant emails, nothing. write them every other day.
finally check their reviews. i AM NOT ALONE!!
this seems normal for this bunch.
last month they sold me a rug they didn't even have yet. and accepted extra monies to ship in 2 days. They couldn't of course, because they did tell me that they didn't have it yet! I got them to cancel that one.
thought I give them one more chance, now never again.
and I have a rug I DONT want rolled up and waiting. Now I guess I have to go my credit card co.
what a waste of time.
"
"This was my first time buying a rug online and it worked out really well. The rug was absolutely perfect for my room, arrived in great condition and was delivered in two days. Great experience."
"We bought a lovely runner but it is not straight! Not even close! This is an entrance runner with a long "C" shape. I am very disappointed with what I thought would be a wonderful addition to our house."
"We have purchased many Persian rugs, but never online. I was incredibly impressed with the thoroughness and detailed information, including multiple photos on each rug I explored. The rug we selected was exactly as portrayed on the website and fits our room beautifully. the large rug was incredibly well packaged and completely protected during the deliver process as well. My husband and I would (1) purchase again from HandKnotted.com and (2) highly recommend this company."
" It was delivered quickly and in perfect condition. I will order from this company in the future."
"The rug I ordered arrived within the delivery time frame specified and the item is exactly as it appeared as advertised. I could not be more pleased with my order and with Hand Knotted."
"2 area rugs ordered, delivered promptly, colors and quality just as advertised. Will probably buy more."
"I’m always cautious when buying online. Things are rarely as advertised. I took a chance on this company and I’m so glad I did. The rugs came very quickly and were exactly as pictured (for a great price). I will definitely be a repeat buyer. Highly recommend. "
"Great product love the rug"
"I'm a bit of a collector and have spent tens of thousands on some special one-of-a-kind antique Persian rugs; and I'd do it again. This time I needed a colorful rug for our new sunroom and decided to go with a Nepali rug for just a bit over $1K. It is spectacular--beautiful vibrant colors and an unexpectedly plush thickness. Delivery was quick and the rug is perfect. We are extremely satisfied."
"Colors do not suit.Return "
"I bought 2 rugs, one new and one previously owned. They are clean and exactly as represented by handknotted.com. I'm very pleased and would definitely order from them again!"
"They came so quickly! Can’t wait to put them on the floors of my new house!"
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I was unable to contact this business by email or telephone."