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Product & services pricing
3.13/5
Chance of future purchase:
4.07/5
Shipping & packaging:
4.69/5
Customer service:
4.17/5
Return/Replacement policy:
5.00/5

Verified
5/5

2019-12-10

Beautiful rug

"The salesperson was helpful and eager to help with getting the best price. I love the rug. It would be helpful to send directions for spot cleaning with all rugs. "


Verified
5/5

2019-12-10

Such a high quality!

"I've been searching for rugs for weeks and spending lots of time on various websites. This company is by far the best in terms of its inventory and variety, as well as superb quality. I will be purchasing from them again in the future!"

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Verified
5/5

2019-12-08

Persian Rug

"The rug was exactly what I had hoped for. Very satisfied with the color and quality. Also it was well packaged and arrived on time. Thanks so much!"


Verified
5/5

2019-12-07

Fabulous quality!

"Great quality! Quick shipping. "

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Verified
5/5

2019-11-27

Good service

"Timely delivery and item pretty close to expectations "

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Verified
5/5

2019-11-25

Just Perfect!

"Just what I was looking for. Rich, deep browns, burgundy and rust. I 'll tell you that my long awaited search came with the beautiful tag, it's yours. I love the way it accentuates my dining table. Thank you. Nicely wrapped; shows you care."

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Verified
5/5

2019-11-24

Runner Rug

"We used the app that allowed us a virtual image in our room. The rug is EXACTLY what we expected. "

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Verified
5/5

2019-11-19

Back to handknotted rug —grandchildren proof?

"We were searching for a rug to place under our dining table for our contemporary loft like apartment in DUMBO, Brooklyn. We had tried a number of machine made rugs of supposed good quality which dulled and did not wear well, in part from food and art droppings from grandchildren—10 ages 6 months to 10 years. The “handknotted.com” site was very easy to maneuver even for Septigenarians —the extraordinary variety as well as the ability to place the sample rugs in a picture of its planned location. The rug we ordered came in 2 days and pretty much matched the online pictures. Thus far we are quite satisfied—its only 2 weeks old. Time will tell how it holds up as the grandkids grow! "


Verified
5/5

2019-11-18

100% Positive

"Great pictures of the rugs, fast delivery, great product. Plus an email & phone contact for questions."


Verified
5/5

2019-11-18

better than expected

"Wow! carpet even better that describe. Exceeded our expectations. Oh- and we love it."

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Verified
5/5

2019-11-18

Happy Customer

"My rug is beautiful and arrived quickly without expedited shipping."


Verified
5/5

2019-11-15

Beautiful

"My Persian rug was received well and is absolutely beautiful. Very elegant. I am very happy with my purchase. The only problem I had was that there were so many choices!!!"

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Verified
5/5

2019-11-14

First purchase

"Excellent. Great website and fast delivery."

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Verified
4/5

2019-11-13

New old rug

"Rug came as advertised but it is more worn than advertised. We are OK with it."

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Verified
5/5

2019-11-11

Excellent

"Arrived in a timely manner. As advertised."