"Item arrived on time and was as described & pictured on site"
"We are quite pleased thank you."
"Rug arrived quickly, exactly as described. Will be shopping this site again, and again, and again!"
"Everything went as expected it got there in a very timely manner"
"I have ordered 4 rugs from HandKnotted over the past week. I took advantage of the 10% new customer discount and the buy one-get one 10% discount for my first two. One of the first rugs was damaged prior to shipment and over the course of finding a replacement rug, I fell in love with an additional rug.
Kudos to Anya, Amina, and JoAnn (especially Jo, because she had to deal with my inability to do do basic math this week). Everyone worked to resolve my problem. Everyone was kind and eager to help. And unlike other companies I have dealt with in the past, this company was able to find my orders instantly in their systems and pick up where a previous phone call left off. Stellar customer service. Someone give JoAnn a raise!
Also, fast shipping and good work keeping me in the loop.
Yes. I now have three semi antique rugs."
"Love being able to try new rugs in my home with hassle free returns. "
"The rug is exactly as pictured. I love it and it arrived quickly."
"Great quality, value and customer service!"
"The rug I ordered arrived a few days later. A pleasant surprise!"
"The rugs are BEAUTIFUL and GREAT QUALITY! I’m so happy with my purchase and will return to this retailer in the future. Best part, the rugs arrived ahead of schedule "
"Fast delivery , good service"
"Beautiful rug. It matched the pictures completely.
We are very pleased.
We will do business with you in the future
Thank you."
"Great website, fabulous free and fast delivery and, most important, gorgeous rugs at good prices. All good, but I have no room for any more rugs. "
"Gorgeous rugs, just as pictured. Super fast delivery! Thank you!"
"I loved the website that allowed you to look in detail at hundreds of rugs organized be size, color and type. As a lover of traditional rugs and an artist, I. Didn’t like the so called “ultra vintage “ rugs that looked like desecration to my eye, but I am guessing that others would see them as clever and modern ways to use otherwise unsaleable rugs. That said my overall experience was truly excellent. I was able to take plenty of time choosing a rug and it paid off. The rug I picked fit into my living room as if it had always been there. Any fears that the colors would be more faded than the photos showed was completely dispelled."