"The carpet arrive after about 2 weeks, and it is perfect for the space.
My only complaint is that the interface with the seller is opaque. I received a receipt after the purchase, and then crickets. Not updates or notifications if it had shipped, tracking number, or any idea of when it would arrive.
But the rug is lovely."
"Rug was exactly as I expected and very clean. It was delivered on time with no problems."
"This past year I have ordered two oriental rugs for my home. One works beautifully. The other didn't quite fit in with my decor, so I had to return it. But no problem. They arranged for the free pick up and return of that rug. I will gladly shop here again."
"Very efficient at filling order and fast delivery."
"The runner is even more beautiful on the floor than it is in the illustration, with a plush feel underfoot."
"Fast delivery, packed well, and as described!
We love this rug!
Thank you!"
"Very easy purchase. Rug was better than expected!"
"ordered came quickly received intact. love it"
"Handknotted has a great selection of rugs. They are beautiful and well made. Also the delivery was excellent and the rug arrived well packaged and intact. The 'minimum' rug pad I ordered to go with the rug was not cut to size, and, since it wasn't the premium grade, was a little flimsy ----- guess you could say it was 'my bad' on this one. The only minor thing that was very annoying is that the large label with info about the rug; size, country of origin, etc., etc. was adhered to the rug with some kind of very sticky, chewing-gum-like quality adhesive that is almost impossible to remove. There must be some better way to stick these labels on the rugs..."
"Great, beautiful rug, came fast."
"Item accurately represented, fast delivery, well-packaged."
"I was very happy with my purchase."
"Very easy. Was nervous about buying such an expensive item online. The rug is a little brighter than I thought, but we love it. "
"No problem ordering, delivery was probably less than a week and I LOVE MY RUG!!!!!!"
"Looked though the hundreds of rugs available, narrowing choices, and sharpening focus on the style and quality we wanted. Found two we like , ordered them and they arrived before the week was out. 100%."