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Product & services pricing
3.50/5
Chance of future purchase:
4.25/5
Shipping & packaging:
4.75/5
Customer service:
4.38/5
Return/Replacement policy:
5.00/5

Verified
5/5

2019-07-07

Superb Merchant Will Buy Again!

"Superb Quality Rug....exactly as described. Looks beautiful in my bedroom. I called for help twice and both times the representative was very nice and took care of my questions. Will definitely buy again.
Thanks
"

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Verified
5/5

2019-07-01

Beautiful Runner

"The carpet arrive after about 2 weeks, and it is perfect for the space.
My only complaint is that the interface with the seller is opaque. I received a receipt after the purchase, and then crickets. Not updates or notifications if it had shipped, tracking number, or any idea of when it would arrive.
But the rug is lovely.
"


Verified
5/5

2019-06-26

Beautiful small rug as expected

"Rug was exactly as I expected and very clean. It was delivered on time with no problems."


Verified
5/5

2019-06-26

Great company!

"This past year I have ordered two oriental rugs for my home. One works beautifully. The other didn't quite fit in with my decor, so I had to return it. But no problem. They arranged for the free pick up and return of that rug. I will gladly shop here again."

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Verified
4/5

2019-06-25

Good buying experience

"Very efficient at filling order and fast delivery."


Verified
5/5

2019-06-24

Excellent Ghashghaei Runner

"The runner is even more beautiful on the floor than it is in the illustration, with a plush feel underfoot."


Verified
5/5

2019-06-17

Excellent!

"Fast delivery, packed well, and as described!
We love this rug!
Thank you!
"


Verified
5/5

2019-06-16

Small Persian rug

"Very easy purchase. Rug was better than expected!"


Verified
5/5

2019-06-06

great job

"ordered came quickly received intact. love it"


Verified
4/5

2019-06-06

Great selection, great poduct ----- rugs are beautiful and well made ------ and service/delivery excellent

"Handknotted has a great selection of rugs. They are beautiful and well made. Also the delivery was excellent and the rug arrived well packaged and intact. The 'minimum' rug pad I ordered to go with the rug was not cut to size, and, since it wasn't the premium grade, was a little flimsy ----- guess you could say it was 'my bad' on this one. The only minor thing that was very annoying is that the large label with info about the rug; size, country of origin, etc., etc. was adhered to the rug with some kind of very sticky, chewing-gum-like quality adhesive that is almost impossible to remove. There must be some better way to stick these labels on the rugs..."


Verified
5/5

2019-06-05

Great, beautiful rug

"Great, beautiful rug, came fast."


Verified
5/5

2019-06-03

Excellent experience with HandKnotted

"Item accurately represented, fast delivery, well-packaged."


Verified
5/5

2019-06-01

Happy

"I was very happy with my purchase."

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Verified
5/5

2019-05-25

Love it!

"Very easy. Was nervous about buying such an expensive item online. The rug is a little brighter than I thought, but we love it. "

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Verified
5/5

2019-05-24

I love my rug

"No problem ordering, delivery was probably less than a week and I LOVE MY RUG!!!!!!"

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