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Product & services pricing
3.13/5
Chance of future purchase:
4.07/5
Shipping & packaging:
4.69/5
Customer service:
4.17/5
Return/Replacement policy:
5.00/5

Verified
5/5

2019-03-23

Great rug!

"Fast deliver and looks incredible. Exactly what we wanted. "

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Verified
5/5

2019-03-21

Beautiful rugs,

"We have an excellent experience with our typo purchases. Very very professional. Thanks!"

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Verified
5/5

2019-03-14

Good company to do business with.

"Very responsive to questions asked."

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Verified
5/5

2019-03-13

Great service

"Great response to questions and issues."

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Verified
5/5

2019-03-11

Quality like new!

"It was easy to shop for what we wanted. And easier to purchase. We are pleased the rug we chose met our expectations! "

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Verified
5/5

2019-03-10

Perfect Experience

"Huge selection at extremely low prices for quality rugs. I was dazzled by the number of choices here. I love the search choices, making it easier to find the rugs I like best. It was hard to choose which rugs to buy.

The rugs were delivered in a reasonable amount of time. They were delivered one day later than the tracking said to expect them, but that was not a problem, and I don’t fault Handknottted.com for a slight delay. They shipped the rugs promptly.
"

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Verified
5/5

2019-03-09

Fast shipping, quality rugs

"The Rugs I ordered were delivered quickly. They were packaged very well. The rugs are gorgeous and excellent quality. "


Verified
5/5

2019-03-08

As expected

"Rug was just like the pictures. The items mentioned due to normal wear and tear for a 50 year old rug was as advertised. We love the rug, it’s different and beautiful. Also the way it was packaged caused no wrinkles or folds. Layer right out. We will have the rug cleaned simply because it has been used by?? But we were very pleased with our purchase.
"

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Verified
5/5

2019-03-06

Easy transaction for quality product!

"We'd only ever purchased Persian carpets in Asia and were surprised to see a website with many wonderful options - we are partial to older gabbehs. The delivery was prompt and the carpet fits perfectly in terms of size and decor."


Verified
5/5

2019-03-05

love the rug!

"fast delivery, great quality"


Verified
3/5

2019-03-05

Suspecting lacking internet security

"I bought a carpet, and day after my credit card was used unauthorized in internet. Luckily my bank caught it."

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Verified
5/5

2019-03-04

Shopping with Handknotted Rugs

"I could not be more pleased with my purchase from Handknotted.com. The rug I selected arrived only four days after placing my order and it is everything I had hoped it would be. This is my second order placed with Hand Knotted and both rugs are exquisite and just as advertised. I recommend this company to anyone wishing to purchase quality rugs. "

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Verified
3/5

2019-02-05

Great

"some of the descriptions are accurate and some are not. "

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Verified
5/5

2019-02-28

true/reliable as advertised

"great service, on-time delivery. most importantly, accuracy of pictures relating to the carpet with regards to color/condition."

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Verified
5/5

2019-02-27

Good Quality

"Naturally ordering a supposedly hand-knotted rug offline I was apprehensive, but upon arrival, all reservations subsided. The rug is precisely as described, good quality and excellent color. Very pleased with my purchase. The rug has only been in the room a couple of days thus I am not able to speak to durability over time."

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