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Product & services pricing
3.13/5
Chance of future purchase:
4.07/5
Shipping & packaging:
4.69/5
Customer service:
4.17/5
Return/Replacement policy:
5.00/5

Verified
5/5

2018-07-13

Good experience all round...

"Timely delivery...item as described on website...perfect for the place I needed it! Thanks!"

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Verified
5/5

2018-07-08

Excellent experience

"Ordered one runner -- loved it so much, came back and ordered a second. These rugs are exactly as represented online. Colors are true to pictures. Ordered both rugs as "semi antique", "excellent" condition and both were in perfect condition. I had a question prior to purchasing, and my email was answered promptly and efficiently. Rugs arrived much quicker than I had expected and carefully packaged. Overall, I have had an very very good experience and can highly recommend this store! "


Verified
5/5

2018-07-02

Product and Service 5 Star

"Ordered 2 Persian carpets. Arrived as promised, quick service and very beautiful rugs as pictured and described."


Verified
5/5

2018-07-01

Great rug!!!

"Previewed many of the rugs on this website and picked the one that would fit my decor. We opened it up and it is perrrfect!!! Thank you."


Verified
5/5

2018-07-01

Excellent

"Fast delivery, beautiful, high quality rug. "


Verified
4/5

2018-07-01

The color was incorrect

"They allowed me to return it with no difficulties. Thank you"


Verified
5/5

2018-06-30

excellent product for the price, free delivery, etc.

"was told about site. checked out and tested it and was very pleasantly surprised on all accounts"

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Verified
5/5

2018-06-29

"The carpets I ordered came as scheduled and they were in excellent condition. They were exactly as pictured."


Verified
5/5

2018-06-28

New rug delivery

"All good, on time, great quality.
Very pleased with the carpet. Beautiful colors.
"

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Verified
5/5

2018-06-27

Extraordinarily Beautiful Rug!

"I did research on HandKnotted.com prior to shopping, and ALL feedback was positive. The quality of our beautiful rug is outstanding. It is extraordinarily well made. We found the perfect size (many options), the perfect color(s), and, as it turns out, the perfect company from which to purchase. We were amazed at the price - very good! The feedback as we went through the process was excellent, and it was packaged very well to protect our investment and shipped very quickly. We could not be more pleased and will most definitely shop here again."

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Verified
5/5

2018-06-26

Great Service

"This purchase was very easy and resulted in exactly what I wanted."


Verified
5/5

2018-06-26

Great!

"I was pleasantly surprised. I found a beautiful rug at a great price that was delivered within two days of being ordered. Who could ask for anything more. It was exactly as pictured and looks even better in my home. Thanks. I will definitely recommend HandKnotted to others as well as purchase from there again. "

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Verified
5/5

2018-06-24

Prompt delivery and good price!

"I ordered a rug from Handknotted.com where they had a good selection, price and free delivery. I used Pay Pal which was a safe payment option. Will do business with them again!"


Verified
5/5

2018-06-22

Loved it!!

"The rug was delivered fast. It is more beautiful in person than the picture. It is very good quality. You can see he hard work that went into making it. I’m very satisfied. It adds a nice touch to the entrance of my home. Thank you! "

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Verified
5/5

2018-06-16

I love my rugs

"I had a great experience with Handknotted.com. My rugs looked exactly like the photographs on the website. I found all of the photos to be exceptionally helpful to convey the color, texture, and flexibility of each rug. My rugs arrived nearly 24 hours after I purchased them online and were carefully packaged. "

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