"The 2-Brushed Nickel Ball Catches for some French Doors I have, had arrived UPS in a reasonable amount of time. However, it was a real pain that they had sent it "Signature Required". UPS always tried to deliver while I'm at work (7:00A-3:30P). Had Handles.com stated prior to purchase, that this is how Handles.com ships it I would have sent it to my wife's place of business, so that she could sign for it. Eventually, after 3 try's UPS called and we ended redirecting it to her business address. I wouldn't have expected this for less than a $30.00 order. I use the internet for it's convenience... This order was not!"

"Excellent purchase experience. They kept me updated with timely e-mails and tracking info. Would definitely do business with again."