"Advertised good price on hard to find SODIMM module. Web site claimed 100 items in stock. Placed order early on 15 Dec, CC charged and received transaction e-mail almost immediately. No notice of shipment and order on website had not changed from "pending" by afternoon of 16 Dec, however their inventory for the item now showed 99 items in stock. Sent an e-mail to customer service and used their web site help desk to inquire on when item would ship. Never received a reply. Called midday 17 Dec to inquire on order status. Gentleman that answered the phone seemed to already know about the order when I gave him the invoice number. First told me that it had shipped, then could not provide a tracking number or shipper. Then he "remembered" that they had just located the item in the warehouse and it would be shipping out today and he would call back with shipping information. He ended up calling back midday 18 Dec to inform me that the item was out of stock and the order had been cancelled. Watching to see if my CC gets credited back. Will not do business again, do not recommend at all. Hardtofindme.com is also hardtofindusa.com as well as several other e-tailer sites all operated by Able Groups, Inc. (ablegroups.com). Avoid them all."