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Hardware Max

1 reviews
1.00 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2003-09-21

"I bought an external Firewire/USB 2.0 enclosure from them. It cost me nearly double the price for the same product from another (reputable) online store (of course I only found out afterwards). In any case, after paying a hefty $90, my enclosure became defective 2 and a half months afterwards.
Oh, and when the product arrived, I was extremely dissapointed. I paid an overpriced $90 for this plastic POS that broke after 2.5 months?! I mean, the plastic isn't even the high quality plastic that, say, laptops are made out of... it's just regular old junky plastic! Maybe if they had sold it at the appropriate price, I wouldn't be so dissapointed.
This just really sucks; being a student, do I really want to go through the certainly 1-2 month process of obtaining an RMA, waiting for them to test it, and then waiting for them to ship it back via snailmail? Plus, seeing as how the other reviewer said they didn't even send the product back, I am doubtful about my own chances as well...
I don't recommend ordering from this company, simply because the quality of their products is poor, and the charge DOUBLE PRICE for the SAME PRODUCT!
PS this company assumes a huge number of different names under different websites... Their "biggest" (ie parent) name is Quality Cables, and they also go by USB Gear, Firewire Gear, Hardwaremax, Coolgear, and a bazillion other names
"

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