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Verified
5/5

2004-02-21

"Long and short of it is that I ordered a $1200 custom painted case from hardwaregods that involved airbrushing and other custom work. The case turned out better then expected. Would definately order from Gary and crew again. Thanks guys...."

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Verified
5/5

2003-11-11

" Bought my Prometeia Mach.I from Hardwaregods and am very happy with the company and the their service. I dont use CC's so that often is a problem when buying online, after a couple emails to Hardwaregods they set it up so I could pay with a money order.

It took about 2 weeks to get the Prometeia, and it was in perfect shape, so no problems with their shipping. It was my first stab at extreme cooling so I had lots of questions on setting it up the first time. This is when I found how handy Hardwaregod's forums support section can be.

Great service, good prices on some of the most sought after PC performance parts.
"

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Verified
5/5

2003-10-30

"There was some communication error, but the error has been corrected. They do have fast communication and good tech support though. Id buy from them again if the opportunity came up."

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N/A

5/5

2003-06-05

"Quality products and excellant technical support and shipping. "

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5/5

2003-05-19

"This was my first high end pc ever. I have nothing but good things to say about this company. The customer service is always there when you need it, the build was amazing, the custom paint job was amazing.. What can i say, the machine kicks ass! Truly breath taking. Out of the higher end companies out there, I know of NONE that can compete at this price and give you the customization that you get with hardware gods. A small dent was in the case due to shipping and they quickly replaced the panel (custom paint job) no questions asked and delivered as promised. This is how ALL companies should be, YOU GET WHAT YOU PAY FOR!



"

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Delivering products damage free
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Ease of ordering online
Ability to determine if a product was in-stock real time
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Overall customer service
Customer service making decisions on their own
Customer service resolving problems
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Customer service being knowledgeable
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5/5

2003-04-26

"Ordered 2 256MB Winbond PC-3200 RAM chips. Extreamly satisfied with the quality of the RAM. Shipping was very slow though (between Fed-ex and Easter weekend). Great quality of products. They have the Prometia!!!!"

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Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
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5/5

2003-04-22

"Garry at HardwareGods answered all questions all the time,even called me many times with answers.
i highly recomend HardwareGods to everybody on the Planet Earth.i would not even buy from a distb.from 4 miles away from my house in Burbank Ca.EarthGods All The WAy
eric soovajian
"

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Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Making decisions on their own
Being knowledgeable
Being easy to reach
Being trustworthy
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
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Web site being easy to use
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5/5

2003-04-10

"This company has the single best customer support i have ever had to work with. There shipping is great and their products are packaged with great care. I would never hesitate to order from them again. "

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5/5

2003-02-13

"I purchased a Prometeia P4 System from HardWareGods & the Experience has been nothing short of Excellent. Contact via phone or Email was the Best I have ever seen to date. They answered all questions within 2-3 hrs. & even went as far as calling me @ work to answer support Q&A. There needs to be a lot more company's that Take Care of Their Customers, the way HardWareGods does. GREAT JOB!"

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Is committed to quality products and services
Is easy to do business with
Is consumer focused
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Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-07

"Well, first let me say I have my Prometeia up and running. It's fantastic! I have my AMD 2400+ at 2703 Mhz! That's right, a 700 Mhz overclock. I had it up to 2741 but Prime 95 wouldn't run so I backed it down. This unit is well worth the money. I could go on and on but let me rate this vendor. The Prometeia is all about quality.

Number one I was looking for a responsible vendor to trust with my almost $700. I asked around in the forums and HardwareGods was rated the best so far. I mean this was one of my main concerns. Who to trust. I got to know the owner Garry well after I got my unit. He was pleasant and answered all my questions. I didn't get the feeling like I was "bothering" him by asking questions.

The unit I ordered was not in stock that day but I got my order in like 2 weeks. The box came in perfect condition. These guys use Fedex Ground NOT UPS. I was worried about shipping but it came in packaged very well.

I received my order confirmation right away and my tracking number when it shipped. They kept in contact and told me to feel free to contact or call anytime. My experience with this vendor was very, very pleasant and professional. I highly recommend them for buying a Prometeia freezing unit.

Setting it up was a breeze! HardwareGods rock!

P.S. Thanks Garry!
"

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5/5

2003-01-22

"No problems. Good response from sales and support."

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5/5

2003-01-10

"Excellent service. Account system kind of bad, it doesn't seem to be in house. But my order shipped two days later, and arrived at my house neatly packed. Ordered Twinmos PC3200, works perfect."

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5/5

2003-01-10

"I ordered a Prometeia cooling system with tower and was exrtremely impressed with the quality of service from this company. When part of my order (the Intel adapter kit) was held up in customs, Garry personaly called my home to inform me of the delay. He told me that the rest of my shipment was boxed and ready and was just waiting on this one part. He then told me when he expected it to arrive. He also told me to call back if I had any problems whatsoever setting up this system.

Like clockwork, the day he received the part, the shipment was sent out and was in my hands just a few days later.

I'm really impressed with this company. I wish they offered more so I could buy more from them. I really do recommend them.
"

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Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Web site being easy to use
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5/5

2003-01-01

"Friendly and prompt customer service. Needed special delivery handling and Hardwaregods readily complied.

Merchandise arrived promptly and in good condition.
"

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Is easy to do business with
Is consumer focused
Is committed to quality products and services
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
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Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Overall web site
Web site reliability
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5/5

2002-12-19

"Preordered a Prometeia from these guys and I must say I have never seen this kind of service and support. Extremely prompt relies to all my questions, many times within 15 minutes of sending the email! I only wish these guys had more of a variety of items for sale. I highly recommend Harewaregods!! "

Detailed Review Benchmark + -
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Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free