"On April 15th I placed an order for a TomTom 920 GPS. I contacted them and asked if I could expect it before our trip - ie. before April the 23rd. They told me it should arrive in plenty of time. I e-mailed and asked for a tracking number and was given one from USPS - saying it was not shipped yet. On the 29th of April I contacted them and let them know it still had yet to arrive, and was given an excuse as to why it had yet to ship. On May 2nd I was told it was on it's way and I should receive it soon. Fast forward to Sunday May 17th and many excuses later, I used Amazons 30 day guarantee to cancel the order. I had found their old ebay username harvardbooksellers_com and discovered people left "positive????" feedback for refunding money for items they DID NOT HAVE that they were selling. STAY AWAY FROM THESE PEOPLE. I was misled by the positive feedback I had read elsewhere before placing my order and at the time they were not listed on resellerraitings (they are now)."