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Verified
5/5

2018-04-04

Always have been very satisfied with products and customer service and shipping.

"Great. Very satisfied. Keep up the great work. "

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Verified
5/5

2018-04-04

Hassle free ordering and shipping

"Hassle free ordering and shipping."

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Verified
5/5

2018-04-04

Great for small spaces

"Not difficult to put together but lots of parts. Sturdy. Would highly recommend. "

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Verified
5/5

2018-04-04

Good experience

"Quality product and great service"

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Verified
5/5

2018-04-04

Great price

"Price was great and shipping was fast."

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Verified
1/5

2018-04-04

Terrible product - bad customer service

"I bought Belham Living Steel Outdoor Pergola Gazebo with Retractable Canopy Shades and its impossible to put together. Hayneedle gave me no access to video tutorials and couldn't recommend an installer."

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Verified
2/5

2018-04-04

Over promised and under delivered.

"My order came weeks after first expectations and when it got here, instead of the 30 minutes I specifically requested so I'd have time to get help in getting my furniture up to my place, I get a call when the delivery was out front. Fortunately, the driver was a helpful as he could be, under the circumstances but it was more stressful than it ever needed to be. "

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Verified
5/5

2018-03-31

Copper fire pit & water fountain

"I love both items, they are exactly as pictured and look great. Now if it would just get warm out, I could thoroughly enjoy them outdoors. I did get to use fire pit .The fountain was easy to set up and use."

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Verified
5/5

2018-03-30

Love Love Love

"The bed is awesome. Bought it for my 13 year old son and it works perfect. It came super fast and was easy to put together. It looks great in my sons room."

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Verified
5/5

2018-03-30

"The folding table is nice and sturdy. The chairs are well padded and very comfortable. This was a definitely worth the price!"

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Verified
5/5

2018-03-30

Love it!

"We love our coffee table. It’s well made, and was easy to put together. "

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Verified
5/5

2018-03-30

Gazebo missing parts.

"Purchased a gazebo and it was missing parts. Instructions said to call manufacturer first - Sunjoy. Sunjoy did not offer help at all. In fact, they said they had no replacement parts and that the gazebo was discontinued. Reply emails from Sunjoy say they are waiting for a “review department” and that I should not call Hayneedle that they were the one to correct the problem. Seems like the Review Department at Sunjoy is a fictitious department used to delay or wear out a consumer so they go away. I was tired of waiting for Sunjoy to correct their problem and called Hayneedle. Hayneedle representative was fantastic and offered a great discount so I could purchase missing parts and material at local building supply store. I hope Sunjoy makes a better gazebo than what they do to help their customer. Sunjoy shame on you. Hayneedle great great service. Thank you. "

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Verified
2/5

2018-03-30

Damaged

"Piece I ordered came damaged and instructions were extremely hard to read and understand. "

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Verified
5/5

2018-03-30

Awesome

"Best service I’ve ever encountered, everything you see is what you get!"

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Verified
3/5

2018-03-30

basketball

"Some bolts and washers were missing..open package and a lot of tears in the shipping"

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