"I ordered a king size blanket, "Design Weave Outlast Temerature Regulating Blanket" for our bed liked it so much that I ordered another one for our guest bedroom. Also bought 3 Euro Shams 26x26 they were beautiful, but to big for our new headboard. Contacted Hayneedle they sent me a return label for free return and quickly credited my credit card. "
"I ordered 2 items via Walmart website. Both came damaged. I contacted both companies with pics and details. Here is what happened.
1st item from Hayneedle: "Sadly, due to restrictions on Marketplace orders, we are unable to offer partial refunds. So our first option would be for you to keep this as is." Continues to say I can return and reorder..
2nd item from "Best Deals and Bargains": "Sorry for the damaged item. We are sending a replacement with better packaging today. The tracking is USPS # "
Which would you prefer to do business with?
Darren Hendricks
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"Reviews were on target, they helped a lot, I received what I expected, very happy."
"Mostly plastic but I guess you get what you pay for."
"Products was exactly What was advertised and what I expected. I am very pleased "
"The first set of boxes sent to me did not have the right material in it. I got duplicates of some of the bench material when I actually needed 2 different pieces. I called you and you then sent another box with the correct material. It was a pain but you did at least get it right."
"everything was great and arrived on time."
"Excellent service, costumer service and products!!! 5 stars!!!"
"Extremely happy with product and speed of delivery. "
"My mirror is beautiful and arrived in perfect condition. I love Hayneedle!"
"Got what was advertised in record time! Thank you. "
"$100 to return as didn’t fit needs. Told to send inbox now in pieces. So cost of boxer. Plus Fed Ex to return. It went to Habitat for Humanity and you have my money. "
"The product was faulty twice but Hayneedle handeled it in the best possible way. The customer service is the as good as or better than any I've ever encountered."
"These tables were easy to assemble and look great in our TV room."
"The bar stools are perfect for our needs. Shipping was good and assembly was easy."