"Ordered a HE-400 and velour earpads on Sunday. Received notice they shipped on Thursday. Shipped from Singapore and received in the US on Monday. They were overpackaged and I received them in great shape.

I thought they would be shipped sooner, so I sent an email and they responded in a timely manner telling me they were shipping that day. I received an email with tracking info.

Very satisfied with the headphones and service from them."